You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 19:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 19:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 16:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Newcastle.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Newcastle.

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• Comments View
  • The nearest Metro station is Monument.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is NCP New Bridge Street.
  • The car park is located off New Bridge Street West.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 230cm x 340cm (7ft 7in x 11ft 2in).
  • On street Blue Badge parking is located off John Dobson Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 160cm (5ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

You are on Outside Access (Princess Square Enrance). Skip to the next section.

Outside Access (Princess Square Enrance)

• This information is for the entrance located to the side of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 145cm (4ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are single width.
  • The door opening is 145cm (4ft 9in) wide.

You are on Reception (Enquiries Desk). Skip to the next section.

Reception (Enquiries Desk)

• The reception desk is 15m (16yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.
• Customers can charge scooters or wheelchairs at the venue.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are level 1 - 6.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the enquiries desks.
• The lift is a standard lift.
• The floors which are accessible by this lift are level 1-6.
• The lift is 20m (22yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard, large rollerball mouse and height adjustable table is / are available.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the cafe.
• Once inside, there is level access to the service.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 8m (26ft 3in) from the lift.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing rooms are located on level 2.
• The accessible changing room is 12m (13yd) from the lift.
• The accessible changing room is 25m (27yd) from the reception desk.
• The dimensions of the accessible changing room are 210cm x 335cm (6ft 11in x 10ft 12in).
• The facilities available in the accessible changing room are handrails, a changing table and a ceiling tracking hoist.
• Other facilities available are adapted toilet and a emergency alarm.
• There is level access to the changing room.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located on the second floor.
  • The facility is 12m (13yd) from the lift.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from the coffee shop.
  • The dimensions of the facility are 210cm x 335cm (6ft 11in x 10ft 12in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the bench is 175cm (5ft 9in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 60cm (1ft 12in).
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rails are on the left.
  • The type of sink is fixed.
  • Wall mounted hand rails are available at the sink.
  • As you face the sink, rails are available on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, Braille and pictorial signage on or near the toilet door.
  • This accessible toilet is 20m (21yd 2ft) from the main entrance.
  • This accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 150cm x 310cm (4ft 11in x 10ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There are accessible toilets on all levels within the venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the left as you enter.
  • Unisex toilets are 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on level 2.
  • The height of the baby change table once extended is 101cm (3ft 4in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • There are standard toilets on all levels within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • There is a 24 hour vending machine available for books, cds and dvds.
  • The photograph shows the 24 hour vending machines.