You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: a library, citizens advice, and back to work facilities.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Saville Place car park.
  • View information on Saville Place car park (opens new tab).
  • There is on-street Blue Badge Bay parking.
  • The nearest Metro station is Monument.
  • This Metro station has step-free access.
  • For the latest travel options and information you can plan your travel using Google maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is 1 other entrance.
  • There is step-free access via ramp at the other entrance.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways and pillars.
  • Levels 1 to 6 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: magnifiers.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located along John Dobson Street and North Street.
  • The Blue Badge bays are signposted and have markings which are faded.
  • There is a public car park located off Durant Road.
  • The name of the car park is Saville Place car park.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 6 toilets with adaptations.
  • The toilets with adaptations are located to the left from the entrance of Level 1 (and in the same area on every other level), plus towards the rear right from the lift on Level 3.
  • The transfer space varies between toilets with adaptations.
  • Ambulant toilet facilities are located within the standard male and female toilets on Level 2, towards the rear of the building.
  • Female and male step-free standard toilet facilities are located to the rear of Level 2.
  • Gender neutral step-free standard toilet facilities are located to the left from the entrance on Levels 1, 3, 4 and 6.
• Changing Places Facilities View
  • Changing Places facilities are located to the rear of Level 2.
• Changing Facilities View
  • Parent and baby changing facilities are located on Level 2 next to the Changing Places facility, and on Level 3.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located to the front of the building, off New Bridge Street West.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open away from you.
• The width of the opening is 159cm.
• The doors have a high colour contrast.
• There is a second, single automatic door.
• The door opens by sliding.
• The width of the opening is 150cm.
• The door has a high colour contrast.
• There are security barriers at the entrance.
• The maximum width between them is 110cm.

You are on Entrance (Princess Square). Skip to the next section.

Entrance (Princess Square)

• This entrance is located to the west side of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• There are not any level resting areas along the ramp.
• The ramp is over 150cm wide.
• There are handrails on both sides.
• There is a single automatic door.
• The door opens by sliding.
• The width of the opening is 144cm.
• There is a small lip on the threshold of the opening.
• The door has a low colour contrast.
• There is a second, single automatic door.
• The door opens by sliding.
• The width of the opening is 132cm.
• The door has a low colour contrast.
• There are security barriers at the entrance.
• The maximum width between them is 118cm.
• This entrance has step-free level access from some car parks, and from Northumberland Place into Level 2 of the library.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the centre of the building.
• The distance from the main entrance is 18m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 1 to 6 can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 205cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.
  • Level 5 is staff only and cannot be accessed without a code.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located straight ahead from the main entrance.
• Levels 1 to 6 can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include narrow walkways and pillars.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is patterned.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
  • Lighting levels vary due to the use of large glazed walls.

You are on Enquiries (Level 1). Skip to the next section.

Enquiries (Level 1)

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• Location View
  • The reception is located in the centre of Level 1, forward and to the left from the main entrance.
  • The distance from the main entrance is 15m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 101cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area which varies depending on the time of day.
  • The flooring is shiny.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.

You are on Library. Skip to the next section.

Library

• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest in the seating area.
• Some flooring is patterned.
• The walls and floor colour contrast varies between low and high.
• Seating available in this library includes: chairs with armrests, chairs without armrests, sofas and benches.
• Some seating is fixed.
• Furniture available in the library includes: tables, coffee tables, high tables, desks and booths.
• Some tables are fixed.
• The surface height of some of the tables/desks is suitable for wheelchair users.
• The clear height under some of the tables/desks is suitable for wheelchair users.
• Lighting levels vary due to the use of large glazed walls.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 97cm to 130cm from the floor.
• The touchscreen has the following accessibility aids: a magnifier.
• This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
• Auxiliary aids available in this library include: ergonomic chairs, large letter key keyboards, trackball mouse, document holders, handheld magnifiers and headsets.

You are on Eating and Drinking (Level 2). Skip to the next section.

Eating and Drinking (Level 2)

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• Location and Access View
  • The café is on Level 2, ahead and to the left from the lift, next to the Princess Square entrance.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located to the rear of the café.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menu types include: menu boards, countertop and handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs without armrests, benches and high stools.
  • Some seating is fixed.
  • Furniture available in this area includes: tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Exhibition Space (Level 6). Skip to the next section.

Exhibition Space (Level 6)

• The area is indoors.
• This area is interactive.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• The flooring is patterned.
• The walls and floor have a low colour contrast.
• There is no (or very little) background noise in this area.
• Lighting levels were low at the time of the survey.
• Display formats include: information boards, touchscreens and televisions/screens.
• There is not a hearing assistance system.
• Furniture available in this area includes: coffee tables.
• There is a touch screen at height 93cm to 130cm.

You are on Seating Area (Level 6). Skip to the next section.

Seating Area (Level 6)

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• Location and Access View
  • The seating area is to the front right corner of the building on Level 6.
  • The most accessible route has a lift.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • The flooring is patterned.
  • Seating available in this area includes: chairs with armrests, sofas and benches.
  • Some seating is fixed.
  • Furniture available in this area includes: coffee tables.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room is located on Level 2, around to the left on exiting the lift.
• The distance from the lift is 18m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 88cm.
• The door has a high colour contrast.
• There is a second, single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 86cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 97cm.
• There is also a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• Seating available in this room includes: chairs without armrests and armchairs.
• The walls and floor have a high colour contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Places (Left Hand Transfer). Skip to the next section.

Changing Places (Left Hand Transfer)

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• Location and Access View
  • The Changing Places facility surveyed is located on Level 2, around to the left from exiting the lift.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the lift is 18m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • There is a second door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
  • The dimensions of the facility are 213cm (width) x 330cm (depth).
  • There is not room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 60cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 89cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 183cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 97cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 93cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
  • There are no coat hooks.
  • A privacy screen is not available.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on Level 1, to the left of the main entrance.
  • The distance from entrance is 17m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 158cm (width) x 300cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a medium colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin has a sensor tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 90cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.