Access Guide
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday 08:00 - 22:00.
- Sunday 10:00 - 22:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Newcastle.
- The nearest Metro Station is Northumberland Street.
Public Car Park
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Car Park
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- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park type is multi storey.
- The car park surface is concrete.
- This car park has 7 levels.
- Blue Badge parking is located on level(s) 2.
- There is/are 7 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 390cm (12ft 6in x 12ft 10in).
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Paying
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- There is not a payment machine at a convenient height for wheelchair users.
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Exiting the Car Park
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- Access from the car park is via footpath(s) and direct access to street/road pavement.
- The exit(s) is/are located on the ground floor, next to the vehicle entrance and exit.
- The width of the exit is 116cm.
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Comments
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- There are 10+ additional Blue Badge bays on level 7 these are shown in photographs 4 and 5 and would be used if visiting Eldon square Shopping Centre.
Level Change (Pedestrian Walkway)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on all pathways in the car park and in front of all ticket machines.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6 and 7.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- There is a similar set of stairs in the centre of the car park, accessed next to the lift.
- The stairs are accessed by a steep ramp without handrails.
Lift
- There is a lift for public use.
- The lift is located at the centre of the car park.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6 and 7.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 9m (9yd 2ft) from the nearest Blue Badge bay on level 2.
- Staff do not need to be notified for use of the lift.
- The clear door width is 76cm (2ft 6in).
- The dimensions of the lift are 99cm x 135cm (3ft 3in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Pedestrian Exit (Level 2)
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Pedestrian Exit
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- This information is for the pedestrian exit located on Level 2, next to the Blue Badge bays.
- There is step-free access at this exit.
- There are no doors at this exit.
- The width of the door opening is 223cm.
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Comments
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- There are bollards on the path leading to the exit.
- The minimum width between the bollards is 90cm.
Pedestrian Exit (Level 7)
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Pedestrian Exit
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- This information is for the pedestrian exit located on level 7, next tot the Blue Badge bays, leading into Eldon Square.
- There is ramped/sloped access at this exit.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 114cm.
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Ramp/Slope
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- The ramp/slope is located in front of and immediately beyond the exit.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.