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Eldon Square Multi Storey Car Park

Percy Street, Newcastle upon Tyne, NE1 7RT

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Access Guide

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Opening Times

  • Monday 08:00 - 22:00.
  • Tuesday 08:00 - 22:00.
  • Wednesday 08:00 - 22:00.
  • Thursday 08:00 - 22:00.
  • Friday 08:00 - 22:00.
  • Saturday 08:00 - 22:00.
  • Sunday 10:00 - 22:00.


  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Northumberland Street.

Public Car Park

  • Car Park View
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park type is multi storey.
    • The car park surface is concrete.
    • This car park has 7 levels.
    • Blue Badge parking is located on level(s) 2.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 390cm (12ft 6in x 12ft 10in).
  • Paying View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Exiting the Car Park View
    • Access from the car park is via footpath(s) and direct access to street/road pavement.
    • The exit(s) is/are located on the ground floor, next to the vehicle entrance and exit.
    • The width of the exit is 116cm.
  • Comments View
    • There are 10+ additional Blue Badge bays on level 7 these are shown in photographs 4 and 5 and would be used if visiting Eldon square Shopping Centre.

Level Change (Pedestrian Walkway)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on all pathways in the car park and in front of all ticket machines.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6 and 7.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a similar set of stairs in the centre of the car park, accessed next to the lift.
    • The stairs are accessed by a steep ramp without handrails.


  • There is a lift for public use.
  • The lift is located at the centre of the car park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6 and 7.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 9m (9yd 2ft) from the nearest Blue Badge bay on level 2.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 76cm (2ft 6in).
  • The dimensions of the lift are 99cm x 135cm (3ft 3in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Pedestrian Exit (Level 2)

  • Pedestrian Exit View
    • This information is for the pedestrian exit located on Level 2, next to the Blue Badge bays.
    • There is step-free access at this exit.
    • There are no doors at this exit.
    • The width of the door opening is 223cm.
  • Comments View
    • There are bollards on the path leading to the exit.
    • The minimum width between the bollards is 90cm.

Pedestrian Exit (Level 7)

  • Pedestrian Exit View
    • This information is for the pedestrian exit located on level 7, next tot the Blue Badge bays, leading into Eldon Square.
    • There is ramped/sloped access at this exit.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 114cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of and immediately beyond the exit.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)