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Grainger Market

Grainger Street, Newcastle upon Tyne, NE1 5QG

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Access Guide

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Introduction

  • Services / facilities within the building include a covered market and arcade.

Opening Times

  • Monday 06:30 - 17:30.
  • Tuesday 06:30 - 17:30.
  • Wednesday 06:30 - 17:30.
  • Thursday 06:30 - 17:30.
  • Friday 06:30 - 17:30.
  • Saturday 06:30 - 17:30.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Monument.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located on Nun Street.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Nun Street.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is space for approximately 8 vehicles in the Blue Badge parking.
    • The Blue Badge parking is not marked into individual bays and is 266cm wide.
    • The standard parking is not marked into individual bays and is 266cm wide.
    • There is space for approximately 4 vehicles.

Outside Access (Nun Street - Central Entrance)

  • Entrance View
    • This information is for the entrance located on Nun Street.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 234cm.
    • There is a second set of doors.
    • The door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 234cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There are 4 additional similar entrances on Nun Street.

Outside Access (Grainger Street)

  • Entrance View
    • This information is for the entrance located on Grainger Street.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 226cm.
    • There is a second set of doors.
    • The door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 287cm.
  • Comments View
    • There is a similar entrance on Grainger Street, opposite the junction with Market Street.

Outside Access (Nelson Street - Central Entrance)

  • Entrance View
    • This information is for the entrance located on Nelson Street.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 228cm.
    • There is a second set of doors.
    • The door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 242cm.
  • Comments View
    • There are 4 additional similar entrances on Nelson Street.

Outside Access (Clayton Street Entrance)

  • Entrance View
    • This information is for the entrance located on Clayton Street.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 250cm.
    • There is a second set of doors.
    • The door(s) open(s) by sliding.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 292cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance and between the 2 sets of doors.
    • The gradient of the ramp/slope is slight.

Reception (Market Office)

  • The desk/counter is 18m (19yd 2ft) from the Grainger Street entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • At the time of the survey the Market Office was in use for a meeting and could not be photographed.
    • The Market Office is accessed via 1 medium height step with a steep ramp in front.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at various stalls and caf├ęs throughout the market.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • At the time of the survey there were roofing works underway in the arcade area of the building. The scaffolding created narrow walkways in this area.

Level Change (Market Alleys to Arcade)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading between the market alleys and the arcade.
  • The ramp/slope gradient is slight.
  • Comments View
    • There are several slight and very slight slopes throughout the market (shown in photographs 3 and 4).

Accessible Toilet (Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 80m (87yd 1ft) from the Grainger Street entrance.
    • This accessible toilet is located to the rear right of the building as you enter via the Grainger Street entrance, in the arcade area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the toilet attendant or the market office.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 160cm x 231cm (5ft 3in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 116cm (3ft 10in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the rear right of the building as you enter via the Grainger Street entrance.
    • The female toilet(s) is/are approximately 84m (91yd 2ft) from the Grainger Street entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the rear right of the building as you enter via the Grainger Street entrance.
    • The male toilet(s) is/are approximately 83m (90yd 2ft) from the Grainger Street entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the first cubicle in the standard female toilets.
    • The height of the baby change table once extended is 91cm (2ft 12in).
    • Inside the venue, there is not level access to the baby change facility.

Level Change (Female Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in and beyond the doorway to the standard female toilets.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Level Change (Male Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the doorway to the male toilets.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.