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Jesmond Dene

Jesmond, NE7 7BQ

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Access Guide

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Overview

  • About View
    • Jesmond Dene is a wooded valley with woodland paths, walkways, open spaces and paths which link to four other parks.
    • The following is available here: animal enclosures, a café, a playground and woodland.
    • There is a seating area with picnic tables to the front of the playground, and a large grassed area with some picnic tables at the end of the walkway to the waterfalls.
  • Parking and Public Transport View
  • Getting Around View
    • The following areas have stepped access: links to higher pathways and to the end of the Red Walk for some areas around the waterfalls.
    • The following areas have step-free access via slopes: some pathways leading from the Red Walk.
    • Circulation routes around the site consist of: surfaced footpaths, unsurfaced paths and trails.
    • Resting areas are available along circulation routes.
    • Wayfinding signage is provided.
    • Map boards are provided.
  • Getting Help and Assistance View
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead from the Millfield House Café entrance.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located within the male and female standard toilets.
    • Female and male step-free standard toilet facilities are located ahead from the Millfield House Café entrance.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the male and female standard toilets.

Parking (Benton Bank and Red Walk)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Red Walk.
    • The Blue Badge bays are signposted but have no markings.

Access Points

  • Access Points View
    • There are 9 access points to Jesmond Dene.
    • The access points are located at various points around Jesmond Dene.
    • All access points are step-free.
    • The approach to the access points may include uneven surfaces, steep slopes and bollards.
    • Some access points are clearly signed.
    • The access points include open gaps.
    • Some gaps are at least 150cm wide.
    • No gates are at least 100cm wide.

Outdoor Spaces

  • About View
    • The following is available in this area: a playground, woodland, walkways and a café.
    • Additional facilities in this area include: Pet's Corner animal enclosures.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: tarmac.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces, narrow gaps and bollards.
    • There are also unsurfaced paths/trails in some areas.
    • Path or trail surfaces consist of: compact earth.
    • The majority of the unsurfaced footpaths are not wide enough for wheelchair users.
    • Some paths/trails have sections with: uneven surfaces and narrow gaps.
    • There is wayfinding signage in this area.
    • There are seats situated along the paths for people to rest.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: pathways at the end of Red Walk at the waterfalls, and access from Red Walk to alternative paths.
    • The following areas have step-free access via slopes: some paths and walkways.
    • The majority of the Red Walk walkway is step-free and level on a tarmac surface, with some uneven surfaces.
  • Playground View
    • The playground is accessed via a gate.
    • The width of the opening is 109cm.
    • The play equipment is not within easy reach for a range of users.
    • The following play experiences are available: swinging, sliding and climbing.
    • Routes around the play equipment are firm and even.
    • Routes around the play equipment are at least 150cm wide.
    • At the time of the survey (July 2026), a new play area was under construction. Some features of Pet's Corner will be relocated to the current playground area.

Entrance (Millfield House Café)

  • This entrance is located to the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a second, single manual door.
  • The door is permanently held open.
  • The width of the opening is 87cm.
  • The door has a medium colour contrast.
  • There is a third, single manual door.
  • The door is permanently held open.
  • The width of the opening is 87cm.
  • The door has a low colour contrast.

Eating and Drinking (Millfield House Café)

  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The payment counter was surveyed.
    • The counter is located straight ahead as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the majority of the seating area.
    • There is step-free access by slope to the main indoor seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to there being different types of lights in the space.

Parent and Baby Room / Feeding Room

  • The room is located within the female standard toilet.
  • The distance from the Millfield House Café entrance is 7m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 76cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 82cm.
  • There is also a toilet, a wash basin, a hand dryer and an emergency alarm in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located straight ahead from the Millfield House Café entrance.
    • The distance from the café entrance is 4m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 128cm (width) x 223cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 63cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 87cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 67cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 80cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 96cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.