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John Lewis

Eldon Square, Newcastle upon Tyne, NE99 1AB

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Access Guide

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Introduction

  • Comments View
    • The store is located in Intu Eldon Square Shopping Centre and all entrances into the store are in the Mall of the Shopping Centre unless otherwise stated.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Monument.

Parking

  • The venue does not have its own car park.
  • Comments View
    • For parking information please see the access guide for Eldon Square Multi Storey Car Park by clicking on the link in the Introduction Section.

Opening Times

  • Monday 09:30 - 18:00.
  • Tuesday 09:30 - 18:00.
  • Wednesday 09:30 - 18:00.
  • Thursday 09:30 - 20:00.
  • Friday 09:30 - 18:00.
  • Saturday 09:30 - 18:00.
  • Sunday 10:30 - 17:00.
  • Comments View
    • The store opens at 10.30am on Sundays for browsing only.
    • Purchases cannot be made until 11am.

Outside Access (Beauty Department - Entrance)

  • Entrance View
    • This information is for the entrance located on the first floor Mall.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 183cm.
  • Comments View
    • This entrance is opposite Fenwick and Boots on the first floor of the Mall.
    • This entrance is on a corner with access from both sides, as seen in photograph 1.
    • There are security barriers in the threshold of the entrances, as seen in photographs 4 and 5.
    • This entrance leads to the lower ground floor of the store.

Outside Access (Eldon Square Multi Storey Car Park - Entrance)

  • Entrance View
    • This information is for the entrance located off Eldon Square Multi Storey Car Park.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 156cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 126cm.
  • Comments View
    • This entrance leads to the upper ground floor of the store.

Outside Access (Fashion Accessories - Entrance)

  • Entrance View
    • This information is for the entrance located on the first floor of the Mall.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 183cm.
  • Comments View
    • There are three similar entrances. The entrance to the right had a slight slope beyond the entrance, as seen in photograph 3.
    • Photograph 4 show the security barriers in the threshold of the entrance.
    • This entrance leads into the upper ground floor of the store.

Outside Access (Beauty Department Entrance - Stepped Entrance)

  • Entrance View
    • This information is for the entrance located on the first floor of the Mall.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 147cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located beyond the second entrance doors.
    • There is/are 7 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Comments View
    • This entrance is beyond Marks and Spencer's second floor entrance.
    • This entrance leads to the lower ground floor of the store.

Outside Access (Menswear - Stepped Entrance)

  • Entrance View
    • This information is for the entrance located on the first floor of the Mall.
    • There is stepped access at this entrance.
    • There is not an intercom.
    • There are no doors at this entrance.
    • The width of the door opening is 183cm.
  • Step(s) View
    • The step(s) is/are located beyond the entrance.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There are security at the threshold of the entrance as seen in photograph 5.
    • The handrails are 110cm from the pitch line of the stairs.
    • This entrance leads to the upper ground floor of the store.

Outside Access (Eldon Square Bus Station - Entrance)

  • Entrance View
    • This information is for the entrance located opposite Eldon Square Bus Station on the ground floor of the Mall.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There are security barriers beyond the entrance, these barriers are 180cm wide.

Outside Access (Customer Collection Point - Lift Entrance)

  • Entrance View
    • This information is for the entrance located opposite Eldon Square Bus Station on the ground floor of the Mall.
    • There is stepped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 138cm.
  • Step(s) View
    • The step(s) is/are located beyond the entrance.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are in the centre.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Lift (Customer Collection Point - Entrance)

  • There is a lift for public use.
  • The lift is located beyond the Customer Collection Point Entrance.
  • The lift is a platform lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 95cm (3ft 1in).
  • The dimensions of the lift are 107cm x 143cm (3ft 6in x 4ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • There is a push pad to open the lift doors.
    • The height of the lift pad is 100cm.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • Photograph 12 shows the bevelled edging leading from the main walkways to the display and sales areas throughout the store.

Inside Access - Additional Information

  • There is clear overhead directional signage on each floor detailing departments, till points, toilets and lifts.
  • There are accessible changing rooms in all the standard changing rooms, as seen in photographs 5,6,7 and 8.
  • There is a male standard changing room on the upper ground floor
  • There is a female, male and children's standard changing room on the first floor.
  • The accessible changing rooms vary in size.
  • There are till points on each floor, all till points have fixed hearing loops.
  • The till points are 88cm high.

Reception (Customer Collection Point)

  • The desk/counter is 60m (65yd 1ft) from the Eldon Square Bus Station - Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • This area is located at the rear of the basement floor of the store.
    • There is a customer self check in screen for use during busy periods as seen in photograph 4.
    • The height to the top of the screen is 142cm.

Accessible Toilet (Customer Collection Point - Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 60m (65yd 1ft) from the Eldon Square Bus Station - Entrance.
    • This accessible toilet is located at the rear of the basement floor of the store.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 99cm (3ft 3in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 143cm x 255cm (4ft 8in x 8ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 106cm and 142cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 75cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Level Change (Beauty Department - Ground Floor to Upper Ground Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear right of the store within the Beauty Department.
  • There is/are 10 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • Photograph 2 shows a similar set of steps to the left of the store.
    • These steps can be overcome by using the platform lift in the Beauty Department.

Lift (Beauty Department - Ground Floor to Upper Ground Floor)

  • There is a lift for public use.
  • The lift is located at the rear of the Beauty Department.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are Lower and Upper Ground Floor.
  • The lift is approximately 32m (34yd 2ft) from the Beauty Department Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • Photograph 2 shows the push pad to open the lift door.
    • The height of the push pad is 112cm.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are B,G,1,2.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are good.
  • Comments View
    • There are two stair cases at either side of the store.
    • There is an escalator to the left as you leave the platform lift on the upper ground floor.
    • There is also another escalator in the Menswear Department ahead as you leave the lift, as seen in photographs 3 and 4.

Lift (The Mall)

  • The lift is located in the mall to the left of the Beauty Department Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B, Upper Ground Floor, 1,2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the Beauty Department Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 118cm (3ft 10in).
  • The dimensions of the lift are 195cm x 122cm (6ft 5in x 4ft).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There are two similar lifts side by side.
    • Photograph 4 shows the lifts on the Upper Ground Floor.

Eating and Drinking (Ori Caffe)

  • The following information is for the café.
  • The café is located at the centre of the first floor.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • The nearest table is approximately 40m (43yd 2ft) from the the lift.
  • The distance between the floor and the lowest table is 47cm (1ft 7in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals.

Accessible Toilet (First Floor - Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 60m (65yd 1ft) from the lift.
    • This accessible toilet is located on the first floor adjacent to the luggage department.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 223cm x 176cm (7ft 4in x 5ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 108cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 107cm (3ft 6in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a telephone to the right of the door.
    • The telephone is connected to Customer Services and was in working order on the day of the surveyors visit, 18/01/22.
    • The height to this telephone is 125cm.

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located adjacent to Childrenswear ahead and to the right of the lift.
    • The female toilet(s) is/are approximately 25m (27yd 1ft) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located adjacent to luggage ahead and to the right of the lift.
    • The male toilet(s) is/are approximately 50m (54yd 2ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels in the male toilets are good.
  • Comments View
    • There is a lowered urinal in the male standard toilet.

Parent and Baby Room (First Floor)

  • The parent and baby room is located adjacent to the luggage department ahead and to the right of the lift.
  • The parent and baby room is approximately 50m from the lift.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • There are disposal facilities in the parent and baby room.
  • The height of the wash basin is 86cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
  • Comments View
    • The height to the bottle warmer in this area is 122cm, as seen on photograph
    • 90 breastfeeding area.

Reception (Customers Service - Bureau De Change - Second Floor)

  • The desk/counter is 50m (54yd 2ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • This area is located at the rear of the second floor.
    • Bureau De Change is also located in this area.
    • The height of this counter is 88cm.

Eating and Drinking (The Place to Eat - Second Floor)

  • The following information is for the restaurant.
  • The restaurant is located to the right of the second floor.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 20m (21yd 2ft) from the lift.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet (The Place to Eat - Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the lift.
    • This accessible toilet is located adjacent to The Place To Eat on the second floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 190cm x 226cm (6ft 3in x 7ft 5in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 78cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s) (The Place To Eat)

Parent and Baby Room (Place To Eat)

  • There is a parent and baby room for public use.
  • The parent and baby room is located adjacent to The Place To Eat on the second floor.
  • The parent and baby room is approximately 40m from the lift.
  • There is step-free access to the parent and baby room.
  • Staff do need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 82cm (2ft 8in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • Home visits / services are available.