Access Guide
Opening Times
- Monday 07:30 - 18:00.
- Tuesday 07:30 - 18:00.
- Wednesday 07:30 - 18:00.
- Thursday 07:30 - 18:00.
- Friday 07:30 - 18:00.
- Saturday 08:00 - 16:00.
- Sunday 07:30 - 18:00.
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Comments
View
- On Bank Holidays the Cathedral is open 08:00-16:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Newcastle.
- The nearest Metro Station is Central.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on St Nicholas Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 290cm x 530cm (9ft 6in x 17ft 5in).
- Standard marked parking bays are located on Side.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The Blue Badge parking is not individually marked.
- There is room for approximately 3-4 cars.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue, off St Nicholas Street.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 228cm.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 228cm.
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Ramp/Slope
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- The ramp/slope is located on the path approaching the entrance.
- The gradient of the ramp/slope is slight.
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Comments
View
- There are push pads for the automatic doors, however at the time of the survey they were fully automated by sensor upon approach.
Outside Access (Front Left Entrance)
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Entrance
View
- This information is for the entrance located at the front left of the building.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 192cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 94cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of and beyond the entrance.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are low to moderate.
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Comments
View
- The internal steps offer handrails on both sides.
Outside Access (Front Right Entrance)
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Entrance
View
- This information is for the entrance located at the front right of the building.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 192cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 138cm.
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Ramp/Slope
View
- The ramp/slope is located on the approach to the entrance.
- The gradient of the ramp/slope is slight.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 7 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (Rear Entrance)
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Entrance
View
- This information is for the entrance located at the rear of the building.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 100cm.
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Ramp/Slope
View
- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located leading up to the rear of the building.
- There is/are 10 step(s).
- The step(s) is/are not clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Reception
- The desk/counter is 15m (16yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 09/02/2022.
- The hearing assistance system was not working at the time of testing.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
View
- The flooring is uneven in large areas of the cathedral.
Level Change (Central Cathedral)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up to the central area from the left and right.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the central pulpit.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
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Comments
View
- There are several similar level changes leading into the central pulpit area throughout the cathedral.
- There are also steps to the side seating benches in the central area.
Level Change (Crypt Chapel)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you enter.
- There is/are 8 step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Level Change (Chapel of St George)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the left as you enter.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you enter.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
Level Change (Rear Left)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear left as you enter via the main entrance.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Rear Left Platform Lift)
- There is a lift for public use.
- The lift is located at the rear left of the building.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, LG.
- The platform lift accesses a small level change.
- The lift is approximately 42m (45yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 80cm x 95cm (2ft 7in x 3ft 1in).
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
Level Change (Rear Right)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at the rear right of the building.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear right of the building.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- The ramp/slope does bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does bypass the ramp/slope.
Lift (Main)
- There is a lift for public use.
- The lift is located to the rear left of the building, near the accessible and shared toilets.
- The lift is a platform lift.
- The floors which are accessible by this lift are -1, 0, 1.
- The lift is approximately 50m (54yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 80cm x 128cm (2ft 7in x 4ft 2in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Lower Floor)
- The lift is located to the rear left of the building, beside the rear entrance.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, B.
- The platform lift accesses a small level change.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 2m (2yd 7in) from the rear entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 102cm (3ft 4in).
- The dimensions of the lift are 101cm x 140cm (3ft 4in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Level Change (Café and Lower Floor)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear left of the building.
- There is/are 8 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
View
- There are also 7 steps leading down to the lower floor in this area, as shown in photographs 3 and 4.
Eating and Drinking (Café 16)
- The following information is for the café.
- The café is located on the upper floor to the rear left of the building.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main lift.
- The distance between the floor and the lowest table is 63cm (2ft 1in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- A pcture menu are available via portable device showing the Deliveroo menu.
Accessible Changing Room (Lower Floor)
- There are accessible changing rooms available.
- The accessible changing room is located on the lower floor, to the rear left of the building.
- The facility is 5m (5yd 1ft) from the lower floor lift.
- The door opens inwards and outwards.
- The width of the door is 95cm (3ft 1in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 250cm x 495cm (8ft 2in x 16ft 3in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 172cm (5ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
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Comments
View
- There is a larger wash basin beside the shower, at a height of 80cm.
- There is a baby changing table within the accessible changing room.
- The height of the baby change table once extended is 85cm.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 54m (59yd 2in) from the main entrance.
- This accessible toilet is located to the rear left of the cathedral.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 135cm x 303cm (4ft 5in x 9ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm did not sound when tested.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 174cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 108cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 104cm (3ft 5in).
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Comments
View
- There is a sink to the right of the baby change unit.
- The sink has lever mixer taps.
- The height of the sink is 106cm.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on the lower floor at the rear left of the building.
- The female and male toilets are approximately 5m (5yd 1ft) from the lower floor lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located to the rear of the building.
- The shared toilet(s) is/are approximately 54m (59yd 2in) from the main entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the lower floor male and female toilets.
- The height of the baby change table once extended is 102cm (3ft 4in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.