Access Guide
Introduction
- Services / facilities within the building include ground and first floor bar and restaurant. The first floor bar and restaurant is also available for hire.
- Services / facilities within the grounds include The venue is adjacent to Haymarket Bus Station.
- Eldon Square Multi Storey Car Park link (new tab) - click here.
- Haymarket Bus Station link (new tab) - click here.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Newcastle.
- The nearest Metro Station is Haymarket.
Opening Times
- Monday 10:00 - 23:00.
- Tuesday 10:00 - 23:00.
- Wednesday 10:00 - 23:00.
- Thursday 10:00 - 23:00.
- Friday 10:00 - 23:00.
- Saturday 10:00 - 23:00.
- Sunday 10:00 - 23:00.
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- For parking information please see the access guide for Eldon Square Multi Storey Car Park by clicking on the link in the Introduction Section.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- There are several sets of 2 and 3 clearly marked, medium steps with and without handrails leading to further seating, as seen in photographs 6 to 9.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the Main Entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Photograph 2 shows the bar on the first floor.
- Seating is available on the first floor during opening times, however the bar is only manned during busy periods.
- Photographs 8 and 9 shows the outdoor seating at the front of the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located to the left of the bar on the ground floor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G,1.
- The lift is approximately 10m (10yd 2ft) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 90cm x 110cm (2ft 11in x 3ft 7in).
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The lift was out of order on the day of the surveyor's visit, 17/01/22.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the Main Entrance.
- This accessible toilet is located ahead and to the left as you enter from the Main Entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 125cm x 214cm (4ft 1in x 7ft).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 110cm and 117cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 125cm (4ft 1in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 107cm (3ft 6in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 89cm (2ft 11in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible toilet.
- The height of the baby change table once extended is 104cm (3ft 5in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located ahead and to the left as you enter from the Main Entrance.
- The female toilet(s) is/are approximately 10m (10yd 2ft) from the Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right hand side as you face the bar.
- The male toilet(s) is/are approximately 15m (16yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
Additional Info
- A bowl of water can be provided for an assistance dog.