Access Guide

Search Access Guide

Opening Times

Monday 09:00 - 00:00.
Tuesday 09:00 - 00:00.
Wednesday 09:00 - 00:00.
Thursday 09:00 - 00:00.
Friday 09:00 - 01:00.
Saturday 09:00 - 01:00.
Sunday 09:00 - 00:00.

Location

The venue is located within The Gate.
There is a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Newcastle.
The nearest Metro Station is St James.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is a car park for public use within 200m (approx).
- The name of the car park is The Gate.
- The car park is located off Stowell Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
On Street Standard Parking View
- Clearly signed and / or standard marked parking bays are not available.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

Entrance View
- This information is for the entrance located on the ground floor of the shopping centre, near the escalators.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 180cm.

Inside Access

There is level access to the service(s).
There is not a hearing assistance system.
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are moderate to good.

Eating and Drinking

Photos

The following information is for the restaurant/bar.
The bar does serve food.
Full table service is available.
No tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 5m (5yd 1ft) from the main entrance.
The distance between the floor and the lowest table is 50cm (1ft 8in).
The distance between the floor and the highest table is 68cm (2ft 3in).
The standard height for tables is 111cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is not available.
Drinking straws are available.
Children are welcomed in the bar area.
Menus are hand held and wall.
Menus are not available in Braille.
Menus are available in large print.
Picture menus are available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.

Comments View
- There is a large touchscreen menu available to the left of the bar, as shown in photograph 6.

Accessible Toilet

Photos

Accessible toilet facilities are available.

Location and Access View
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 179cm x 200cm (5ft 10in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 143cm from the floor.
Position of Fixtures View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 96cm (3ft 2in).

Standard Toilet(s)

Photos

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located on the upper floor.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.