You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Newcastle.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Newcastle Central.
• The nearest underground station is Central.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 19:00.
• Tuesday 09:30 - 20:00.
• Wednesday 09:30 - 19:00.
• Thursday 09:30 - 19:00.
• Friday 09:30 - 17:00.
• Saturday 09:30 - 13:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 200cm x 350cm (6ft 7in x 11ft 6in).
  • Standard marked parking bays are located on Westgate Road.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 130cm (4ft 3in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• The ramp does have handrails.
• The handrails are in the centre.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 6 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located to the right as you face the main entrance.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 85cm x 145cm (2ft 9in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located immediately after the entrance.
• The lift is a stair lift.
• The floors which are accessible by this lift are G-1.
• The lift is 2m (2yd 7in) from the main entrance.
• Staff do need to be notified for use of the lift.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Library Entrance). Skip to the next section.

Outside Access (Library Entrance)

• This information is for the entrance located on the first floor.
• There is level access into the venue.
• Level access is via lift.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 26m (28yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• The lighting levels are bright.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does not have computers with accessible software.
• Auxiliary aids are not available for computer users.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located at the back of the venue.
  • The female toilets are 47m (51yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on the lower ground floor.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Level Change (Standard Male Toilets). Skip to the next section.

Level Change (Standard Male Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the venue.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.