Access Guide
Overview
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About
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- The venue has 2 floors.
- Services and facilities on the ground floor include: a lounge, drawing rooms, toilets with adaptations and standard toilets, a dining hall and a bar.
- Services and facilities on floor 1 include: bedrooms.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Newcastle.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is the Rear/Accessible Entrance.
- There is stepped access at the main entrance.
- The following areas have stepped access: the first floor bedrooms.
- There is a manual door along one of the circulation routes.
- Access throughout may include pillars.
- The ground and first floor can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right when entering the rear entrance on the ground floor.
- The toilet with adaptations has a left hand transfer space.
- Male step-free standard toilet facilities are located on the left when entering the rear entrance.
- Female step-free standard toilet facilities are located to the rear of the main lounge.
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Washroom and Shower Facilities
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- Standard washroom facilities are located on the first floor corridor.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 4m from the rear entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Rear / Accessible Entrance)
- This entrance is located at the rear of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 84cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 86cm.
- The door opens towards you.
- The width of the opening is 71cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 102cm.
Getting Around (The Mansion House)
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Access
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- There is not step-free access between floors.
- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the first floor.
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Circulation
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- There is a manual door along one of the circulation routes.
- Access throughout may include pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- The flooring is patterned.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location
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- The toilet surveyed is located on the right when entering the rear entrance.
- The distance from the rear entrance is 1m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens inwards and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 88cm.
- There is a second door.
- The door opens by sliding and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 84cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 181cm (width) x 241cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 118cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 41cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 56cm from the floor.
- The wash basin has twist/turn taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 131cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Bar)
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Location and Access
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- The bar is located in the large drawing room.
- The most accessible route has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 93cm.
- The door has a high colour contrast.
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Order and Payment
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- This area has a bar where drinks can be ordered.
- The bar was surveyed.
- The bar is located on the right when entering.
- There is step-free level access to the bar.
- The height of the bar is 108cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 114cm.
- The payment machine is portable.
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Service
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- Full table service is not available.
- The following are available: drinking straws.
- There is not a hearing assistance system.
Room (Main Lounge)
- The room is located to the right when entering the rear entrance.
- The distance from rear entrance is 9m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 166cm.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: chairs without armrests, armchairs and sofas.
- Furniture available in this room includes: tables and coffee tables.
- None of the tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Room (Large Drawing Room)
- The room is located to the rear left of the building.
- The distance from the rear entrance is 10m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 85cm.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a medium colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There are a set of doors in this room that lead to the small drawing room. The doors are double and open towards you and are 180cm wide.
Room (Small Drawing Room)
- The room is located to the left of the building.
- The distance from the rear entrance is 7m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 93cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests, armchairs and stools.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Room (Dining )
- The room is located to the left of the main lounge.
- The distance from the rear entrance is 25m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 91cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this room includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in this room includes: tables and desks.
- None of the tables and desks are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs (Main Staircase)
- The stairs are located within the front lounge.
- The ground, first and second floor can be accessed by these stairs.
- There is a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Standard Bedroom
- The bedroom surveyed is located on the first floor.
- The distance from stairs is 25m.
- The most accessible route to the bedroom has stepped access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- Entry to the room is by a key lock.
- The height of the key lock is 82cm.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 84cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 63cm from the floor.
- Seating available in the bedroom includes: an armchair.
- Furniture available in the bedroom includes: a desk.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
