Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Newcastle upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Manors.
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Comments
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- The nearest Metro station is Chillingham Road.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 280cm x 400cm (9ft 2in x 13ft 1in).
- The nearest designated bay is 2m (2yd 7in) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (the car park)
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
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Comments
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- This entrance can be used to bypass the front entrance, giving direct access to the front of the auditorium.
Outside Access (Stephenson Road)
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
Level Change (Stephenson Road)
- There are steps to access this area / service.
- There is / are 4 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The steps are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
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Comments
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- This entrance gives access into the foyer area.
Reception (Box Office)
- The desk is 3m (3yd 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- The lighting levels are bright.
Level Change (Inside Access)
- Access to the front of auditorium from the bar and entrance area is via a moderate ramp 140cm in width.
- There is a studio located on the 1st floor, access is via stairs only.
Restaurant Bar Internal (Bar)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- Menus are not available in Braille.
- Menus are not available in large print.
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Comments
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- The bar has a lowered area, access is via 3 clearly marked medium steps. There is a second bar called the Green Room, which has a ramp to access, however they are waiting for to be assessed.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located the front of the auditorium.
- Wheelchairs are left with the patron.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- There is a wheelchair to borrow.
- To borrow a wheelchair,a member of staff in the box office.
- Concessions are available.
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Comments
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- The accessible toilet is 24m from the foyer.
- The accessible toilet is 9m from the auditorium.
- There are 5 designated spaces for wheelchair users.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services on the floors which are not accessible are seating on the 1st floor and the studio.
Lift
- There is not a lift for public use.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- The accessible toilet is 21m (23yd) from the accessible entrance.
- The accessible toilet is located at the front of the auditorium to the left.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 145cm x 300cm (4ft 9in x 9ft 10in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 60cm (1ft 12in).
- The tap type is lever.
- There is not a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 140cm (4ft 7in) high.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 80cm (2ft 7in) high.
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
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Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located at the front of the auditorium to the left.
- The female toilets are 24m (26yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located at the front of the auditorium to the left.
- The male toilets are 24m (26yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- The theatre is available for hire for conferences and meetings. Staff are trained to take TypeTalk calls.