Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Newcastle upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Manors.
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Comments
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- The nearest Metro station is Chillingham Road.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 280cm x 400cm (9ft 2in x 13ft 1in).
- The nearest designated bay is 2m (2yd 7in) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the side of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 95cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 195cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 79cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
Reception (Box Office)
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 09/01/2024.
- The hearing assistance system was working at the time of testing.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Level Change (Inside Access)
- Access to the front of auditorium from the bar and entrance area is via a moderate ramp 140cm in width.
- There is a studio located on the 1st floor, access is via stairs only.
Restaurant Bar Internal (Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 7m (7yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 46cm (1ft 6in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are not presented in contrasting colours.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in the front of the auditorium.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit next to wheelchair user.
- It is 16m (17yd 1ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are A-B.
- The hearing assistance system was not tested at the time of the survey.
- There is a wheelchair to borrow.
- To borrow a wheelchair, please ask a member of staff in the box office.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- There are 6 designated spaces for wheelchair users.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services on the floors which are not accessible are seating on the 1st floor and the studio.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
- This accessible toilet is located to the right of the auditorium entrance door.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is easy to open.
- The dimensions of the accessible toilet are 172cm x 243cm (5ft 8in x 7ft 12in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 96cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 143cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
- There is a medium colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
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Comments
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Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the bar area to the left.
- The female toilet(s) is/are approximately 17m (18yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right of the auditorium entrance.
- The male toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- The theatre is available for hire for conferences and meetings. Staff are trained to take TypeTalk calls.