Access Guide
Introduction
- Services / facilities within the building include the bistro, comedy club and terrace.
Opening Times (Bistro)
- Monday 18:00 - 01:00.
- Tuesday 18:00 - 01:00.
- Wednesday 18:00 - 01:00.
- Thursday 18:00 - 01:00.
- Friday 18:00 - 01:00.
- Saturday 18:00 - 01:00.
- Sunday 18:00 - 01:00.
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Comments
View
- The cafe menu is served from 11:00 - 1700.
- The evening menu is served from 17:00 - 21:00.
Opening Times (Comedy Club)
- Please contact the venue for details of opening times and opening times do vary depending on performances.
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Comments
View
- Food from a limited menu is served from 19:00 - 20:15.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Newcastle Central.
- The nearest underground station is Monument Metro.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is High Bridge.
- The car park is located opposite the venue on High Bridge.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 225cm x 430cm (7ft 5in x 14ft 1in).
- Standard marked parking bays are located on Grey Street.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are light.
- The door opening is 92cm (3ft) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front and in the doorway of the main entrance.
- There is / are 2 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are not clearly marked.
- The step(s) is / are shallow.
- The steps do not have handrails.
Inside Access (Bistro)
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the bistro.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
View
- In certain parts of the bistro the floor has uneven surfaces.
Eating and Drinking (Bistro)
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a traditional pub menu.
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Comments
View
- Children are not allowed in the Comedy Club. Kids Comedy Club and the Gunge Show are monthly.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-B.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located in the terrace.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-B.
- The lift is 19m (20yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 87cm (2ft 10in).
- The dimensions of the lift are 102cm x 150cm (3ft 4in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
View
- There is an easy ramp with a width of 128cm on access to the lift within the comedy club area.
Reception (Box Office)
- The desk/counter is 3m (3yd 10in) from the lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are low.
- There is not a hearing assistance system.
Inside Access (Auditorium)
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
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Comments
View
- In certain parts of the comedy club the floor has uneven surfaces.
Level Change (Auditorium)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right of the box office.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp or slope is 118cm (3ft 10in).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located behind the box office.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is / are clearly marked.
- The step(s) is / are deep.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located next to the accessible toilet.
- A companion may sit with you.
- Companions sit next to the patron.
- This venue does not provide audio described performances.
- There is not a hearing assistance system.
- Concessions are available.
Accessible Toilet (Bistro)
- Accessible toilet facilities are available.
- The accessible toilet cubicle was being used for storage at the time of the survey.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 52cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Toilet (Auditorium)
- There are accessible toilet facilities within this venue.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the lift.
- This accessible toilet is located in the auditorium.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 177cm x 355cm (5ft 10in x 11ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located opposite the box office.
- The female and male toilets are 12m (13yd 4in) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
Standard Toilet(s) (Auditorium)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the top of the ramp on access to the auditorium.
- The female and male toilets are 25m (27yd 1ft) from the lift.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
Level Change (Auditorium Standard Toilets)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located at the top of the ramp on access to the auditorium.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.