Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Newcastle upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Newcastle Central.
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Comments
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- The nearest Metro station is Monument.
Opening Hours
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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Comments
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Outside Access (Eldon Square)
- There is level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 102cm (3ft 4in) wide.
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Comments
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- The automatic door slides open, and is push pad operated.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- The hearing loop is portable.
Eating and Drinking
- Full table service is available.
- All tables are permanently fixed.
- Some chairs are permanently fixed.
- The distance between the floor and the lowest table is 80cm (2ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Pan Asian.
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Comments
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- The nearest table is 5 metres (16.4 feet) from the entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are G - 1.
- There are 11 steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located on the right hand side as you enter the venue.
- The lift is a platform lift.
- The floors which are accessible by this lift are G - 1.
- The lift is 3m (9ft 10in) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 102cm x 145cm (3ft 4in x 4ft 9in).
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is 22m (24yd 2in) from the accessible entrance.
- This accessible toilet is located in the far corner of the restaurant.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 155cm x 24cm (5ft 1in x 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 87cm (2ft 10in).
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is poor.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
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Comments
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- Wall mounted and drop down rails are not available.
- There is one cubicle in each of the standard toilets which has grab rails fitted and a door which opens outwards.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the far corner of the restaurant.
- The female toilets are 19m (20yd 2ft) from the accessible entrance.
- Lighting levels are low.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the far corner of the restaurant.
- The male toilets are 21m (22yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Comments
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- There is one cubicle in each of the standard toilets which has grab rails fitted and a door which opens outwards.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.