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West Road Crematorium

West Road, NE5 2JL

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Access Guide

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Overview

  • About View
    • Services and facilities available in the venue include: a waiting room, book of remembrance, 2 chapels and a remembrance garden.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • There is no main entrance for the building.
    • There are 3 other entrances.
    • 1 of the other entrances has step-free level access.
    • 1 of the other entrances has step-free access via ramp.
    • 1 of the other entrances has step-free access via slope.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include uneven surfaces.
    • The first floor in the book of remembrance building can be accessed via stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • The alternative formats documents can be provided in include: Braille (on request) and large print (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear of the waiting room.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located to the rear of the waiting room.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the accessible toilet to the rear of the waiting room.

Parking

  • Car Park View
    • The car park is located at the front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 244cm (width) x 433cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 48m from East Chapel Entrance.
    • The most accessible route from the Blue Badge parking has slight slopes.
    • This route has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (West Chapel)

  • This entrance is located to the west of the cemetery.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 134cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 134cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Getting Around (West Chapel)

  • Access View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the catafalque.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include uneven surfaces.
    • There is a low colour contrast between the walls and floor along most circulation routes.
    • There may be background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (East Chapel)

  • This entrance is located to the east of the crematorium, at the front of the East Chapel.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 134cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors open away from you.
  • The doors are easy to open.
  • The width of the opening is 133cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Getting Around (East Chapel)

  • Access View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the standing area and the catafalque.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include uneven surfaces.
    • There is a low colour contrast between the walls and floor along most circulation routes.
    • There may be background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Book of Remembrance)

  • This entrance is located to the rear of the west chapel.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the right going up.
  • There are 4 steps as you enter.
  • There is a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double manual doors.
  • The doors open away from you.
  • The doors are easy to open.
  • The width of the opening is 114cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Getting Around (Book of Remembrance)

  • Access View
    • There is not step-free access between floors.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the first floor.
  • Circulation View
    • There are no doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs with armrests and benches.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Book of Remembrance)

  • The stairs are located at the rear of the Book of Remembrance building.
  • The ground and first floor of the Book of Remembrance building can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Waiting Room)

  • This entrance is located at the front of the waiting room.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Getting Around (Waiting Room)

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There is a manual door along one of the circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs with armrests, armchairs and sofas.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Waiting Room - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear of the waiting room.
    • The distance from the waiting room entrance is 9m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 280cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 87cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 115cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 97cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 108cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 107cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Outdoor Spaces (Garden of Remembrance)

  • About View
    • The following is available in this area: gardens.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: block paving.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces.
    • There is no signage in this area.
    • There are seats situated along the paths for people to rest.
    • There is step-free level access throughout all areas.