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Byker Metro Station

Byker, Newcastle upon Tyne, NE6 1HY

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle Central Station.

Opening Times (Byker Metro Station)

  • The venue is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 545cm (17ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 6 step(s) to the area / service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp/slope does bypass the step(s).

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Platform 1)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right after the ticket barriers.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp or slope is 106cm (3ft 6in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right after the ticket barriers.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp/slope does bypass the step(s).

Level Change (Platform 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left after the ticket barriers.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp or slope is 104cm (3ft 5in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the left after the ticket barriers.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp/slope does bypass the step(s).

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 19:00 - 10:00 (Mon - Fri) and 18:00 - 11:00 (Sat).
  • There is not a ticket office.
  • The train companies operating from within this station are Nexus.
  • The train companies that operate within this station include:.
  • Please click here for access information for Nexus.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1, 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1,2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.