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Live Theatre

Broad Chare, Quayside, Newcastle upon Tyne, NE1 3DQ

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Access Guide

Show Easy Read

Introduction

  • There are links on the Live Theatre website to facilitate visits including an audio file with directions to the venue and information about its facilities athttp://www.live.org.uk/visit/location.php, and an access page with further details of services athttp://www.live.org.uk/visit/access.php.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Central Station.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Newcastle Central Car Park.
    • The car park is located off Pandon.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are not available.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 230cm x 550cm (7ft 7in x 18ft 1in).
    • Standard marked parking bays are located along Broad Chare.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is an additonal car park in the new Trinity Gardens complex 50 metres up the road from the theatre, which can be accessed from City Road and Trinity Gardens.
    • This is a secure 24 hour car park and costs 70p per hour before 17:00.
    • As part of the Alive after Five scheme this car park is now free after 17:00.

Outside Access (Main Entrance)

  • There is not level access into the venue.
  • Main Entrance
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 226cm (7ft 5in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 115cm (3ft 9in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • Comments View
    • The automatic doors slide open.
    • The first set of doors are normally held open when the venue is open.

Reception (Box Office and Information)

  • The desk/counter is 6m (6yd 1ft) from the front entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments View
    • If you have any special requirements please inform Box Office staff at the time of booking.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • This venue does play background music.
  • Music is played during performances.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the lift and bar area.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • Comments View
    • There is level access to the wheelchair seating on the ground floor.
    • There is also a moderate ramp leading down from the lift to the balcony wheelchair seating area on the first floor.

Restaurant Bar Internal (Atrium Bar)

  • The following information is for the bar.
  • Once inside, there is not level access to the service.
  • Food is not available from the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The distance between the floor and the highest table is 30cm (12in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.

Theatre

  • There are not designated spaces for wheelchair users.
  • Wheelchairs are left with the patron.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The accessible toilet is 15m from the foyer.
    • The accessible toilet is 14m from the auditorium.
    • There is seating available in the cabaret area of the theatre, on the ground floor in the area in front of the stage, and on the balcony, at the rear of the seating.
    • The theatre normally has one signed performance for each of the productions done a year.
    • Audio described & caption performances are also available.
    • The theatre has a Sennheiser digital system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (Main)

  • There is a lift for public use.
  • The lift is located in the bar area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G -3.
  • The lift is approximately 16m (17yd 1ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 129cm x 148cm (4ft 3in x 4ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Lift (Rehearsal Room)

  • There is a lift for public use.
  • The lift is located in the rehearsal room on the third floor.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 15m (16yd 1ft) from the lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 95cm x 125cm (3ft 1in x 4ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are 3 medium height clearly marked steps with handrails on the left leading down into the rehearsal room.
    • The lift bypasses the steps.

Accessible Toilet (Atrium Bar)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the accessible entrance.
    • This accessible toilet is located next to the restaurant entrance.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The dimensions of the accessible toilet are 213cm x 218cm (6ft 12in x 7ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 95cm (3ft 1in).
  • Comments View
    • The sink in the accessible toilet is height adjustable.
    • There is a ceiling hoist available within this accessible toilet.

Level Change (Atrium Bar Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you face the bar.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 125cm (4ft 1in).

Accessible Toilet (Theatre - Ground Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the accessible entrance.
    • This accessible toilet is located at the rear of the ground floor seating area.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 173cm x 190cm (5ft 8in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 105cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.

Level Change (Theatre - Ground Floor Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of the theatre.
  • The ramp/slope is easy.
  • The width of the ramp/slope is 90cm (2ft 11in).

Accessible Toilet (Theatre Balcony - First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 35m (38yd 10in) from the accessible entrance.
    • This accessible toilet is located to the rear of the balcony seating.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 213cm x 215cm (6ft 12in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 147cm (4ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.

Level Change (Theatre Balcony - First Floor Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located Leading to the theatre balcony from the main lift.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.
  • Comments View
    • There is an additional 90cm wide easy ramp with handrails on both sides, leading to the theatre balcony accessible toilet and standard toilets (as shown in photograph 2).
    • This ramp is located at the rear of the theatre balcony.

Accessible Toilet (Third Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • This accessible toilet is located on the third floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • Caption and relaxed performances also available for some shows. Please contact the venue for information.