You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Newcastle Upon Tyne.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Newcastle Central.

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• Comments View
  • The nearest Tyne and Wear Metro station is Monument.

You are on Opening Times (Cinema). Skip to the next section.

Opening Times (Cinema)

• Monday 10:00 - 23:00.
• Tuesday 10:00 - 23:00.
• Wednesday 10:00 - 23:00.
• Thursday 10:00 - 23:00.
• Friday 10:00 - 23:00.
• Saturday 10:00 - 23:00.
• Sunday 11:00 - 23:00.

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• Comments View
  • The box office is open from 10:00 to 21:00 daily.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 104cm (3ft 5in) wide.

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• Comments View
  • The door on the left is power assisted.
  • The button is located on the wall on the left of the entrance at a height of 80cm from the ground.
  • All of the other doors are manual which open both ways, are single, heavy and have a width of 80cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The scooter cannot be used in the stalls area of the Classic screen.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The reception desk is 4m (13ft 1in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the box office.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4.
• The lift is 6m (19ft 8in) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 220cm x 100cm (7ft 3in x 3ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Other View
  • The services on the floors which are not accessible are the stalls area of the Classic screen.

You are on Cinema (Classic / Electra / Roxy). Skip to the next section.

Cinema (Classic / Electra / Roxy)

• The cinema has 3 screens.
• All screens have level access.

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• Seating and additional access information View
  • Films are mainly mainstream and art.
  • Films are not rotated to allow access to all films.
  • There are designated spaces for wheelchair users.
  • Wheelchairs may be left with the patron.
  • Companions sit behind or beside the patron.
  • This venue does have audio description.
  • Subtitles are available.
  • Concessions are available.
  • Assistance dogs are allowed in the cinema.
  • There is not a wheelchair to borrow.
• Comments View
  • The photograph on the left shows the seating area in the Classic screen.
  • Seating within this screen is only available in the circle area and is at the rear of the cinema.
  • The photograph on the right shows the seating area in the Electra screen.
  • Seating within this screen is available at the front.
  • All of the screens have power assisted doors.
  • The buttons are on the left of the doors at a height of 70cm.
  • Wheelchair users can purchase tickets at the standard rate for the circle area of the Classic screen.
  • Assistance companions will be granted free admittance.

You are on Restaurant Bar Internal (Intermezzo Coffee Bar). Skip to the next section.

Restaurant Bar Internal (Intermezzo Coffee Bar)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food is not available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 6m (19ft 8in) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 105cm (3ft 5in).

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• Comments View
  • Intermezzo is a coffee bar only.
  • The coffee bar is located on the ground floor on the right of the box office.
• Opening Times View
  • Monday 08:00 - 23:00..
  • Tuesday 08:00 - 23:00..
  • Wednesday 08:00 - 23:00..
  • Thursday 08:00 - 23:00..
  • Friday 08:00 - 23:00..
  • Saturday 08:00 - 23:00..
  • Sunday 11:00 - 23:00..

You are on Level Change (Floor 1). Skip to the next section.

Level Change (Floor 1)

• There is a ramp or slope to access this service.
• The ramp or slope is located off the stairwell.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 86cm (2ft 10in).
• There are steps to access this area / service.
• The steps are located off the stairwell.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes the steps.

You are on Restaurant Bar Internal (Tyneside Coffee Rooms). Skip to the next section.

Restaurant Bar Internal (Tyneside Coffee Rooms)

• The following information is for the café.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 3m (3yd 10in) from the cafe entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks and light refreshments.

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• Comments View
  • The coffee rooms are located on the 2nd floor.
  • The photograph shows the entrance into the coffee rooms from the stairwell.
• Opening Times View
  • Monday 10:00 - 22:00..
  • Tuesday 10:00 - 22:00..
  • Wednesday 10:00 - 22:00..
  • Thursday 10:00 - 22:00..
  • Friday 10:00 - 22:00..
  • Saturday 10:00 - 22:00..
  • Sunday 10:00 - 22:00..

You are on Restaurant Bar Internal (Tyneside Bar). Skip to the next section.

Restaurant Bar Internal (Tyneside Bar)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 3m (3yd 10in) from the restaurant entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and light refreshments.

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• Comments View
  • The Tyneside Bar is located on the 3rd floor.
• Opening Times View
  • Monday 12:00 - 23:00..
  • Tuesday 12:00 - 23:00..
  • Wednesday 12:00 - 23:00..
  • Thursday 12:00 - 23:00..
  • Friday 12:00 - 23:00..
  • Saturday 12:00 - 23:00..
  • Sunday 12:00 - 23:00..

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the lift entrance.
  • This accessible toilet is located on the left as you exit the lift on floor 1.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 280cm x 200cm (9ft 2in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • There are additional accessible toilets located on floors 2 and 3.
  • The details for all of the accessible toilets are the same. All require a radar key.
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the 1st floor.
  • The female toilets are 2m (2yd 7in) from the lift entrance.
  • Inside the venue, there is level access to the female toilet.
  • This is by lift.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the 2nd floor.
  • The male toilets are 6m (6yd 1ft) from the lift entrance.
  • Inside the venue, there is level access to the male toilet.
  • This is by lift.
  • Lighting levels are bright.
• Comments View
  • There are additional standard female toilets located on floors 2 and 3.
  • There are additional standard male toilets located on floor 3.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • The photograph on the left shows the stairs leading to the Electra screen from the Tyneside bar.
  • The photograph on the right shoes the seating area within the Roxy screen.
  • Seating within this screen is available at the front.