Access Guide
Location
- The venue is situated within the centre of the city.
- The venue is in a pedestrian area.
- This venue is situated in Newcastle Upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Newcastle Central.
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Comments
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- The nearest Tyne and Wear Metro station is Monument.
Opening Times (Cinema)
- Monday 10:00 - 23:00.
- Tuesday 10:00 - 23:00.
- Wednesday 10:00 - 23:00.
- Thursday 10:00 - 23:00.
- Friday 10:00 - 23:00.
- Saturday 10:00 - 23:00.
- Sunday 11:00 - 23:00.
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Comments
View
- The box office is open from 10:00 to 21:00 daily.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 104cm (3ft 5in).
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Comments
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- The door on the left is power assisted.
- The button is located on the wall on the left of the entrance at a height of 80cm from the ground.
- All of the other doors are manual which open both ways, are single, heavy and have a width of 80cm.
- The door on the left is power assisted.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The scooter cannot be used in the stalls area of the Classic screen.
- Lighting levels are bright.
- Customers can charge scooters or wheelchairs at the venue.
Reception (Box Office)
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Lift
- There is a lift for public use.
- The lift is located at the rear of the box office.
- The lift is a standard lift.
- The floors which are accessible by this lift are G,1,2,3,4.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 220cm x 100cm (7ft 3in x 3ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1,2,3,4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the stalls area of the Classic screen.
Cinema (Classic / Electra / Gallery / Roxy)
- The cinema has 4 screens.
- All screens have level access.
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Seating and additional access information
View
- Films are mainly mainstream and art.
- Films are not rotated to allow access to all films.
- There are designated spaces for wheelchair users.
- Designated spaces are situated at the front of the cinema.
- Wheelchairs may be left with you.
- Designated seating with limited views is Rows A.
- A companion may sit near you.
- Companions sit behind or beside the patron.
- This venue does have audio description.
- Subtitles are available.
- Concessions are available.
- Assistance dogs are allowed in the cinema.
- There is not a wheelchair to borrow.
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Comments
View
- Seating within this screen is available at the front.
- All of the screens have power assisted doors.
- The buttons are on the left of the doors at a height of 70cm.
- Wheelchair users can purchase tickets at the standard rate for the circle area of the Classic screen.
- Assistance companions will be granted free admittance.
- Seating within this screen is available at the front.
Restaurant Bar Internal (Vicolo Coffee Bar)
- The following information is for the café.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 6m (6yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 105cm (3ft 5in).
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Comments
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- Intermezzo is a coffee bar only.
- The coffee bar is located on the ground floor on the right of the box office.
Level Change (Floor 1)
- There is a ramp/slope to access this area/service.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 86cm (2ft 10in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located off the stairwell.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
View
- The ramp overcomes the steps.
Restaurant Bar Internal (Tyneside Coffee Rooms)
- The following information is for the café.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 3m (3yd 10in) from the cafe entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks and light refreshments.
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Comments
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- The coffee rooms are located on the 2nd floor.
- The photograph shows the entrance into the coffee rooms from the stairwell.
Toilet with Adaptations (First Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the lift entrance.
- This accessible toilet is located on the left as you exit the lift on floor 1.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 280cm x 200cm (9ft 2in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Toilet with Adaptations (Second Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the lift entrance.
- This accessible toilet is located on the second floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a staff member.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 113cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Toilet with Adaptations (Third Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is Braille, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the lift entrance.
- This accessible toilet is located on the third floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 121cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 113cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the first floor.
- The female toilet(s) is/are approximately 2m (2yd 7in) from the lift entrance.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the second floor.
- The male toilet(s) is/are approximately 6m (6yd 1ft) from the lift entrance.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels in the male toilets are good.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on the third floor.
- The female and male toilets are approximately 12m (13yd 4in) from the lift entrance.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are good.
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Comments
View
- There are standard female toilets located on floors 2 and 3.
- There are standard male toilets located on floors 1 and 3.
- There are standard female toilets located on floors 2 and 3.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
View
- The photograph shows the stairs leading to the Electra screen from the Tyneside bar.
- The 2nd photograph shows the seating area within the Roxy screen.
- Seating within this screen is available at the front.
- The photograph shows the stairs leading to the Electra screen from the Tyneside bar.