You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Newcastle Upon Tyne.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Newcastle Central.

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• Comments View
  • The nearest Tyne and Wear Metro station is Monument.

You are on Opening Times (Cinema). Skip to the next section.

Opening Times (Cinema)

• Monday 10:00 - 23:00.
• Tuesday 10:00 - 23:00.
• Wednesday 10:00 - 23:00.
• Thursday 10:00 - 23:00.
• Friday 10:00 - 23:00.
• Saturday 10:00 - 23:00.
• Sunday 11:00 - 23:00.

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• Comments View
  • The box office is open from 10:00 to 21:00 daily.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 104cm (3ft 5in) wide.

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• Comments View
  • The door on the left is power assisted.
  • The button is located on the wall on the left of the entrance at a height of 80cm from the ground.
  • All of the other doors are manual which open both ways, are single, heavy and have a width of 80cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The scooter cannot be used in the stalls area of the Classic screen.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The reception desk is 4m (13ft 1in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the box office.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4.
• The lift is 6m (19ft 8in) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 220cm x 100cm (7ft 3in x 3ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Other View
  • The services on the floors which are not accessible are the stalls area of the Classic screen.

You are on Cinema (Classic / Electra / Roxy). Skip to the next section.

Cinema (Classic / Electra / Roxy)

• The cinema has 3 screens.
• All screens have level access.

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• Seating and additional access information View
  • Films are mainly mainstream and art.
  • Films are not rotated to allow access to all films.
  • There are designated spaces for wheelchair users.
  • Wheelchairs may be left with the patron.
  • Companions sit behind or beside the patron.
  • This venue does have audio description.
  • Subtitles are available.
  • Concessions are available.
  • Assistance dogs are allowed in the cinema.
  • There is not a wheelchair to borrow.
• Comments View
  • The photograph on the left shows the seating area in the Classic screen.
  • Seating within this screen is only available in the circle area and is at the rear of the cinema.
  • The photograph on the right shows the seating area in the Electra screen.
  • Seating within this screen is available at the front.
  • All of the screens have power assisted doors.
  • The buttons are on the left of the doors at a height of 70cm.
  • Wheelchair users can purchase tickets at the standard rate for the circle area of the Classic screen.
  • Assistance companions will be granted free admittance.

You are on Restaurant Bar Internal (Intermezzo Coffee Bar). Skip to the next section.

Restaurant Bar Internal (Intermezzo Coffee Bar)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food is not available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 6m (19ft 8in) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 105cm (3ft 5in).

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• Comments View
  • Intermezzo is a coffee bar only.
  • The coffee bar is located on the ground floor on the right of the box office.

You are on Level Change (Floor 1). Skip to the next section.

Level Change (Floor 1)

• There is a ramp or slope to access this service.
• The ramp or slope is located off the stairwell.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 86cm (2ft 10in).
• There are steps to access this area / service.
• The steps are located off the stairwell.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes the steps.

You are on Restaurant Bar Internal (Tyneside Coffee Rooms). Skip to the next section.

Restaurant Bar Internal (Tyneside Coffee Rooms)

• The following information is for the café.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 3m (3yd 10in) from the cafe entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks and light refreshments.

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• Comments View
  • The coffee rooms are located on the 2nd floor.
  • The photograph shows the entrance into the coffee rooms from the stairwell.

You are on Restaurant Bar Internal (Tyneside Bar). Skip to the next section.

Restaurant Bar Internal (Tyneside Bar)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 3m (3yd 10in) from the restaurant entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and light refreshments.

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• Comments View
  • The Tyneside Bar is located on the 3rd floor.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the lift entrance.
  • This accessible toilet is located on the left as you exit the lift on floor 1.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 280cm x 200cm (9ft 2in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • There are additional accessible toilets located on floors 2 and 3.
  • The details for all of the accessible toilets are the same. All require a radar key.
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the 1st floor.
  • The female toilets are 2m (2yd 7in) from the lift entrance.
  • Inside the venue, there is level access to the female toilet.
  • This is by lift.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the 2nd floor.
  • The male toilets are 6m (6yd 1ft) from the lift entrance.
  • Inside the venue, there is level access to the male toilet.
  • This is by lift.
  • Lighting levels are bright.
• Comments View
  • There are additional standard female toilets located on floors 2 and 3.
  • There are additional standard male toilets located on floor 3.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • The photograph on the left shows the stairs leading to the Electra screen from the Tyneside bar.
  • The photograph on the right shoes the seating area within the Roxy screen.
  • Seating within this screen is available at the front.