Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Newcastle Upon Tyne.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Newcastle Central.
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Comments
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- The nearest Tyne and Wear Metro station is Monument.
Opening Times (Cinema)
- Monday 10:00 - 23:00.
- Tuesday 10:00 - 23:00.
- Wednesday 10:00 - 23:00.
- Thursday 10:00 - 23:00.
- Friday 10:00 - 23:00.
- Saturday 10:00 - 23:00.
- Sunday 11:00 - 23:00.
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Comments
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- The box office is open from 10:00 to 21:00 daily.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 104cm (3ft 5in) wide.
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Comments
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- The door on the left is power assisted.
- The button is located on the wall on the left of the entrance at a height of 80cm from the ground.
- All of the other doors are manual which open both ways, are single, heavy and have a width of 80cm.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The scooter cannot be used in the stalls area of the Classic screen.
- Lighting levels are bright.
- Customers can charge scooters or wheelchairs at the venue.
Reception (Box Office)
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Lift
- There is a lift for public use.
- The lift is located at the rear of the box office.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4.
- The lift is 6m (19ft 8in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 220cm x 100cm (7ft 3in x 3ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
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Other
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- The services on the floors which are not accessible are the stalls area of the Classic screen.
Cinema (Classic / Electra / Roxy)
- The cinema has 3 screens.
- All screens have level access.
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Seating and additional access information
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- Films are mainly mainstream and art.
- Films are not rotated to allow access to all films.
- There are designated spaces for wheelchair users.
- Wheelchairs may be left with the patron.
- Companions sit behind or beside the patron.
- This venue does have audio description.
- Subtitles are available.
- Concessions are available.
- Assistance dogs are allowed in the cinema.
- There is not a wheelchair to borrow.
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Comments
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- The photograph on the left shows the seating area in the Classic screen.
- Seating within this screen is only available in the circle area and is at the rear of the cinema.
- The photograph on the right shows the seating area in the Electra screen.
- Seating within this screen is available at the front.
- All of the screens have power assisted doors.
- The buttons are on the left of the doors at a height of 70cm.
- Wheelchair users can purchase tickets at the standard rate for the circle area of the Classic screen.
- Assistance companions will be granted free admittance.
Restaurant Bar Internal (Intermezzo Coffee Bar)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 6m (19ft 8in) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 105cm (3ft 5in).
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Comments
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- Intermezzo is a coffee bar only.
- The coffee bar is located on the ground floor on the right of the box office.
Level Change (Floor 1)
- There is a ramp or slope to access this service.
- The ramp or slope is located off the stairwell.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 86cm (2ft 10in).
- There are steps to access this area / service.
- The steps are located off the stairwell.
- There is / are 4 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The ramp overcomes the steps.
Restaurant Bar Internal (Tyneside Coffee Rooms)
- The following information is for the café.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 3m (3yd 10in) from the cafe entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks and light refreshments.
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Comments
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- The coffee rooms are located on the 2nd floor.
- The photograph shows the entrance into the coffee rooms from the stairwell.
Restaurant Bar Internal (Tyneside Bar)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 3m (3yd 10in) from the restaurant entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and light refreshments.
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Comments
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- The Tyneside Bar is located on the 3rd floor.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the lift entrance.
- This accessible toilet is located on the left as you exit the lift on floor 1.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 280cm x 200cm (9ft 2in x 6ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
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- There are additional accessible toilets located on floors 2 and 3.
- The details for all of the accessible toilets are the same. All require a radar key.
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the 1st floor.
- The female toilets are 2m (2yd 7in) from the lift entrance.
- Inside the venue, there is level access to the female toilet.
- This is by lift.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the 2nd floor.
- The male toilets are 6m (6yd 1ft) from the lift entrance.
- Inside the venue, there is level access to the male toilet.
- This is by lift.
- Lighting levels are bright.
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Comments
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- There are additional standard female toilets located on floors 2 and 3.
- There are additional standard male toilets located on floor 3.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- The photograph on the left shows the stairs leading to the Electra screen from the Tyneside bar.
- The photograph on the right shoes the seating area within the Roxy screen.
- Seating within this screen is available at the front.