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Alnwick Garden - Lilidorei

The Alnwick Garden, Denwick Lane, Alnwick, Northumberland, NE66 1YU

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Access Guide

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Entrance (The Secret Door)

  • This entrance is located to the right of the large entrance gates.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 89cm.
  • The door has a low colour contrast.
  • There is step-free access via slope as you enter.
  • The slope has a slight gradient.

Outdoor Spaces (Lilidorei Clan Trail)

  • Outdoor areas consist of loose chippings, gravel and uncompacted earth.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There are some seats situated along the paths for people to rest.
  • The paths have narrow gaps and uneven surfaces which may create barriers for some users.
  • The trails wind around a series of themed huts which each represent a different clan in the Lilidorei Imaginary World.
    There is step-free access via slopes throughout this area.

Outdoor Spaces (Lilidorei Play Frame)

  • The following is available in this area: a playground with play equipment.
  • Outdoor areas consist of concrete or tarmac, rubber tarmac, loose chippings, wood bark and gravel.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: area around the Lilidorei Play Frame.
  • There are seats situated along the paths for people to rest.
  • The paths have narrow gaps and uneven surfaces which may create barriers for some users.
  • Playground View
    • There is a route around the play equipment which is firm and even, but is less than 150cm wide.
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile) and social play.

Counter (The Magic Muffin)

  • The counter is located to the side of The Magic Muffin.
  • The most accessible route to the counter has uneven surfaces.
  • There is step-free access via slope to the counter.
  • The slope has a slight gradient.
  • The height of the counter is 75cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.

Eating and Drinking (The Groggery)

  • Location and Service View
    • This area has a counter where food and drink can be ordered, self service counters, staff who can provide assistance with ordering and numerous seating options.
    • Menus are handheld and wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The self-service counter was surveyed.
    • The counter is located in between the Groggery Grub huts.
    • There is step-free access via slope to the counter.
    • The slope has a slight gradient.
    • The service counters at the Groggery Grub huts are 114cm high at the left hand side hut and 107cm high at the right hand side hut.
      The self-service drinks counter is 95cm high.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The seating area is covered.
    • The following areas have step-free access via ramps or slopes: the tables and seating.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.

Seating Area (Story Telling)

  • The seating area is located to the far corner as you enter Lilidorei.
  • The seating area is uncovered.
  • The most accessible route to the seating area has steep ramps or slopes and uneven surfaces.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches and stools.
  • There is background noise in this area which varies depending on the time of day.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the toilet block to the rear of the Lilidorei Play Village.
    • The most accessible route to the toilet has a steep ramp or slope, steep ramps or slopes, uneven surfaces and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 224cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 86cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 112cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 103cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room

  • The room surveyed is located in the toilet block.
  • The most accessible route to the room has slight ramps or slopes and uneven surfaces.
  • There is step-free level access into the room.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 89cm.
  • There is a toilet, a wash basin, a hand dryer and a mirror in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin and a sanitary bin.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

Exit

  • The exit area is not clearly signed.
  • There is step-free access via slope at the exit.
  • The slope has a steep gradient.
  • There is a single manual door at this exit.
  • The door opens towards you.
  • The width of the opening is 103cm.
  • The door has a low colour contrast.