Access Guide
Access To (The Treehouse)
- The most accessible route has slight ramps or slopes.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- There is written text signage on or near the entrance.
Entrance (The Treehouse Restaurant)
- This entrance is located ahead as you enter the outdoor seating area of the Treehouse.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The locked door can be opened on request.
- The door is permanently held open.
- The width of the opening is 79cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second set of double manual doors.
- The locked door can be opened on request.
- The second door opens towards you.
- The door requires effort to open.
- The width of the opening is 78cm.
- There is step-free level access as you enter.
Eating and Drinking (The Treehouse Restaurant)
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Location and Service
View
- Full table service is available.
- Menus are handheld, wall-mounted and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the upper seating areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were low at the time of the survey.
Eating and Drinking (The Potting Shed)
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Location and Service
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- This area has a counter where food and drink can be ordered and numerous seating options.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located ahead of you as you enter.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: benches and stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Outdoor Spaces (Swing Bridges Walk)
- Outdoor areas consist of decking.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the rope bridges between the platforms.
- There are not any seats situated along the paths for people to rest.
Seating Area (Outdoor)
- The seating area is located on the veranda outside the Treetops restaurant.
- The seating area is uncovered.
- The most accessible route to the seating area has slight ramps or slopes and narrow walkways.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables, picnic tables and adapted picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
Toilet with Adaptations (The Treehouse Restaurant - Right Hand Transfer)
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Location and Access
View
- The toilet surveyed is located to the left as you enter the restaurant.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 171cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 118cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 116cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 150cm from the floor.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.