Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Alphabetti Theatre

St James' Boulevard, Newcastle upon Tyne, Tyne and Wear, NE1 4HP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • Alphabetti Theatre is an award winning, artist led performance space in Newcastle upon Tyne.
    • Facilities available in the venue include: two stages, studio and rehearsal spaces, and café bar.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: rehearsal spaces and studios.
    • Access throughout may include manual doors and doors permanently held open.
    • The basement and ground floors can be accessed via stairs.
    • The following facilities are available: a seat/chair and a water bowl for assistance dogs.
    • Additional equipment which can be borrowed or hired includes: audio description units and ear defenders.
    • The venue can provide large print documents and an audio description service.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: Visual Impairment Awareness and Touch Tour Training.
  • Toilet and Changing Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the basement area.
    • The male and female step-free toilet facilities are located in the basement area..
    • Parent and baby changing facilities are located in the toilet with adaptations in the basement area.

Entrance

  • This entrance is located on St James' Boulevard.
  • There is step-free access via slope at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 148cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 90cm.
  • There is step-free level access as you enter.

Ticketing (Box Office)

  • Ticket Counter / Machines View
    • The ticket counter surveyed is located in the Café Bar.
    • There is step-free level access to the counter.
    • The height of the counter is 83cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.

Eating and Drinking (Café Bar)

  • Location and Service View
    • The Café Bar is located ahead and to the right as you enter the venue.
    • The most accessible route has step-free level access.
    • This area has a bar where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld and available on a board.
    • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the right side.
    • There is step-free level access to the counter.
    • The height of the counter is 109cm.
    • There is a lowered section at the counter, at a suitable height for a wheelchair user.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • The following areas have step-free access via ramps or slopes: the raised, D'Addario stage area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests, armchairs, sofas, benches and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • There is background noise in this area.

Entrance (Theatre)

  • This entrance is located to the right of the Box Office.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 85cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 85cm.
  • There is step-free level access as you enter.
  • The two doors into the theatre are held open before and after performances, but remain closed during performances.

Theatre

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are available.
    • Audio described performances are available.
    • Autism friendly/relaxed performances are available.
    • There is not a hearing assistance system.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access to a row of seating.
    • The following rows have stepped access: the standard seating.
    • The flooring is shiny.
    • Seating available includes: benches.

Stairs (to Rehearsal and Studio Rooms)

  • The stairs surveyed are located to the left side of the café bar area.
  • There is a single manual door to access the stairwell.
  • The basement and ground floor can be accessed by these stairs.
  • There are 20+ steps between floors which have some clear markings and have a handrail on the left going up.

Room (Rehearsal Room 1)

  • The room is located on the ground floor, across from Rehearsal Room 2.
  • The most accessible route to the room has steps and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs without armrests, armchairs, sofas and high stools.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .

Room (Rehearsal Room 2)

  • The room is located on the ground floor, across from Rehearsal Room 1.
  • The most accessible route to the room has steps and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .

Toilet with Adaptations (Inclusive Toilet)

  • Location and Access View
    • The toilet surveyed is located in the toilet lobby to the right in the entrance foyer.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards.
    • The width of the door opening is 84cm.
    • The door has a locking handle.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The toilet seat is 41cm from the floor.
    • There is a wash basin, a soap dispenser and a hand dryer available.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • The cubicle has a waste bin.
    • Additional features include: a baby changing table.
    • The main door into the toilet area is 79cm wide, and the Toilet with Adaptations is on the right.