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Dobson and Parnell

21 Queen Street, Newcastle Upon Tyne, Tyne and Wear, NE1 3UG

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Access Guide

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Overview

Entrance

  • This entrance is located at the front of the restaurant.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance, however one door is locked.
  • The doors opens away from you.
  • The width of the opening is 83cm.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 90cm.

Eating and Drinking

  • Location and Service View
    • Full table service is available.
    • Menus are handheld, online, available in large print and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches and chairs with armrests.
    • Furniture available in this area includes: tables.
    • There is background noise in this area which varies depending on the time of day.

Stairs (to the Standard Toilets)

  • The stairs surveyed are located to the rear of the restaurant.
  • The ground and lower ground floors can be accessed by these stairs.
  • There are 13 steps between floors which are clearly marked and have a handrail on the right going down.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the lower ground floor.
  • The most accessible route has steps.
  • There is step-free level access into the toilets.
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.