Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0191 201 8457.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0191 201 8457.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0191 201 8444.
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0191 201 8666.
- The email address for parking enquiries is [email protected].
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Club staff receive disability awareness/equality training.
- Stewards receive disability awareness/equality training.
- Hospitality staff do not receive disability awareness/equality training.
- Food and drink concession staff do not receive disability awareness/equality training.
- Car parking attendants do not receive disability awareness/equality training.
- Stewards receive deaf awareness training.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- There is an assistance dog toilet or toileting area at the stadium/near by.
- The assistance dog toilet or toileting area is located in Leazes Park.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- To obtain mobility aids please contact the club in advance by emailing; [email protected]
- Only wheelchairs are available to borrow.
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Comments
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- 1 weeks notice is required to request a BSL interpreter.
Getting Here
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By Road
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- St. James’ Park is located to the north west of Newcastle city centre, close to the junction between Gallowgate, St. James’ Boulevard and Barrack Road. There are various routes to access the stadium.
The postcode for sat-nav users is NE1 4ST. - Car parking is available off Barrack Road. There are 30 designated Blue Badge parking spaces available within the car park.
All spaces within the car park must be booked in advance for a matchday.
For the route from the car park to St James’ Park please click here
There are also a number of public council car parks signposted clearly on arrival in Newcastle city centre and surrounding the stadium, although they may be extremely busy on matchdays.
Car parks surrounding the stadium include; St James’ Metro Car Park, Gallowgate Car Park, Strawberry Place Car Park, Strawberry Place East Car Park, St James Car Park, Terrace Place South Car Park, Leazes Park Road Car park, Eldon Gardens (MS) Car Park and Morden Street Car Park. - For more information on car parking and drop-off points please click here (opens new tab).
- St. James’ Park is located to the north west of Newcastle city centre, close to the junction between Gallowgate, St. James’ Boulevard and Barrack Road. There are various routes to access the stadium.
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By Bus
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- There is a bus stop within 150 metres of the stadium.
- Newcastle upon Tyne has two major bus stations for local and regional services – Haymarket, for services to and from Northumberland and the North, and Eldon Square, for services to and from County Durham and the South. Both are located on Percy Street, a five-minute walk from St. James’ Park.
To reach the stadium, walk south west on Percy Street and turn right onto Gallowgate. St. James’ Park will become visible on your right.
There is a national express station within 0.8 miles of the stadium (Churchill Street and St James Boulevard).
For the route from Eldon Square Bus Station to St James’ Park please click here
For the route from Haymarket Bus Station to St James’ Park please click here. - For more information on Go North East buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Newcastle Central.
- Newcastle Central Station is approximately a ten minute walk from St. James’ Park. Situated on the East Coast Mainline, it is a principle stop for services between London and Edinburgh/Glasgow. In addition to regional services to Northumberland, Middlesbrough and Carlisle, it also offers direct cross-country routes to and from Leeds, Manchester, Liverpool Birmingham and Bristol.
To walk to St. James’ Park, cross the road from the station and walk up Pink Lane, passing the Forth Hotel public house. Turn right onto Clayton Street, then left onto Westgate Road. Outside Tilleys Bar, bear right onto Bath Lane and after 200 metres, turn right onto Stowell Street (Chinatown) and continue until the ground becomes visible beyond the Chinatown arch. - For more information on National Rail Enquiries please click here (opens new tab).
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By Metro
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- The nearest Metro station is St. James’.
- Newcastle upon Tyne is served by the Tyne & Wear Metro system; a light rail network with frequent services between Newcastle Airport, Newcastle city centre, the coast, major transport interchanges and destinations south to Wearside.
St. James’ Metro station is recommended for local coastal destinations including North Shields, while Monument station – a five-minute walk away – is served by both yellow and green line routes towards Newcastle International Airport, South Shields and the coast.
To reach St. James’ Park from Monument station, walk west on Blackett Street and continue onto Gallowgate. The stadium will become visible on your right.
For the route from Haymarket Metro Station to St James’ Park please click here
For the route from St James Metro Station to St James’ Park please click here. - For more information please click here (opens new tab).
Related Access Guides
- To view other AccessAble access guides that are related to this one please use the links below.
- Car Parking and Drop Off link (new tab) - click here.
- Outer Concourse link (new tab) - click here.