Access Guide
Access To
- The Student Support and Advice Hub is on floor 0 of the Newcastle University Students' Union, facing the lift.
- View information on The Newcastle University Students' Union (opens new tab) .
- The most accessible route has step-free level access, a lift, manual doors and shiny flooring.
- There is written text signage on or near the entrance.
- There is step-free level access to enter The Student Support and Advice Hub.
- There are double manual doors which are permanently held open.
- The width of the opening is 151cm.
- The doors have a low visual contrast.
Counter
- The counter is located to the rear right as you enter.
- The distance from the entrance is 3m.
- There is step-free level access to the counter.
- The height of the counter is 73cm.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Area
- The area is located within the Student Support and Advice Hub.
- Services available in this area include: student support, advice and wellbeing on a number of topics.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, armchairs, sofas and benches.
- Furniture available in this area includes: tables and booths.
- Some chairs are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
- There is 1 large and 2 small interview rooms.