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The Queen's Room

Westfield House, The Links, Newmarket, Suffolk, CB8 0TG

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Access Guide

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Getting Help and Assistance

  • For a map of The July Course please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • There are three wheelchairs available for hire from the Course Office. You are advised to book a wheelchair in advance with the Customer Relation department to guarantee use of this service.
  • Temporary induction loops can also be provided. The induction loop provided is a neck loop (which is used in conjunction with a hearing aid) or earphones to use with the pack (if preferred please bring your own headphones to use with the pack). Please contact the Course Office for help with this service.

Getting Here

  • By Road View
    • Merge onto the A11 at junction 9, signposted Newmarket and Norwich. After 10 miles branch left and merge onto the A1304, signposted Newmarket. After 5 miles take the second exit at the roundabout, signposted The July Racecourse. The Sat Nav postcode is CB8 0XE.
  • By Train View
    • The nearest Railway Station is Newmarket.
    • A complimentary shuttle bus service runs on all racedays between Newmarket town centre and Newmarket Racecourse. Starting approximately 2 hours before the first race the service picks up outside Hughes Electrical Store on the High Street and at the train station. The return journeys from the Racecourse commence around 45 minutes before the last race and continue for up to 2 hours. The bus will drop off at the train station and at the bus stop on The Avenue (just off the High Street). At the Racecourse the shuttle bus service will drop off and collect from the middle of the Annual Badge Holders car park, outside Premier Entrance 1 at the July Course.
    • For more information on National Rail please click here (opens new tab).

Raceday Parking

Outside Access (Queen's Room Entrance)

  • Entrance View
    • This information is for the entrance located to the right of the Jockey Club Rooms.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.
    • There is a member of staff available for assistance at this entrance.

Hospitality (Queen's Room)

  • The room is located to the right of the Jockey Rooms.
  • There is step-free access to this area.
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 60cm.
  • No tables are permanently fixed.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located within the male and female standard toilets in the Premier Enclosure.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the Premier Enclosure.

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