Access Guide
Getting Help and Assistance
- For a map of The Rowley Mile course please click here (new tab).
- There is a member of staff available for help and assistance.
- Staff receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- Staff do not receive deaf awareness training.
- There is an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- There are three wheelchairs available for hire from the Course Office. It is advisable to book in advance for the use of this service.
- Hearing loop systems are provided at various locations across the racecourse. A loop system is available in the Course Office as well as the Bistro, The Millennium Suite and the Champs Gallery. Temporary induction loops are available for use by customers on site. The induction loop we provide is a neck loop. If required please inform the Customer Relations team in advance of your arrival.
Getting Here
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By Road
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- The A11 and A14 provide easy access from the major cities of East Anglia and from the M11 and A1 / M1 respectively. If you are travelling along the M11 from London please use the following directions: Merge onto the A11 at junction 9, signposted Newmarket and Norwich. After 10 miles branch left and merge onto the A1304, signposted Newmarket. After 5 miles take the third exit at the roundabout. Travel along the Cambridge Road for 1 mile and then turn left, signposted Rowley Mile Conference Centre. Turn left again and you will be on the Rowley Mile drive. Sat Nav postcode: CB8 0TF
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By Bus
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- There is not a bus stop within 150 metres of the venue.
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By Train
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- The nearest Railway Station is Newmarket.
- A complimentary shuttle bus service runs on all race days between Newmarket town centre and the racecourse. Starting approximately 2 hours before the first race, the service picks up outside Hughes Electrical Store on the High Street and at the train station. The return journey's from the racecourse commence around 45 minutes before the last race and continue for up to 2 hours. The bus will drop off at the train station and at the bus stop on The Avenue (just off the High Street). At the Racecourse the shuttle bus service will drop off and pick up at the Grandstand and Paddock Entrance on The Rowley Mile.
- For more information on National Rail please click here (opens new tab).
Raceday Parking
Trackside
- There is step free access throughout the trackside area.
- The surface of the flooring is grass.
- There is a tarmac path to the left of the trackside area.
- There is slight slope from the rear leading down towards the track.
Designated Seating Area(s) (Garden Enclosure)
- The name of the designated seating area is Garden Trackside.
- There is ramped/sloped access to the designated seating area.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The designated seating area(s) is/are not clearly marked/signed.
- The view from the seating area is good.
- There is sufficient space for an assistance dog to rest.
- There is a dedicated steward to provide assistance.
- There is an accessible toilet close to the seating area.
Garden Enclosure - Viewing Stand
- The viewing stand is located to the right after entering the enclosure.
- There is step free access to the first row of seating.
- There are 1 to 15+ steps from the second row to the back row.
Toilet with Adaptations (Garden Enclosure)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the right on entering the enclosure.
- There is ramped/sloped access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 95cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 210cm x 240cm (6ft 11in x 7ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 126cm (4ft 2in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is high.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s) (Garden Enclosure)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right on entering the Garden Enclosure.
- There is step-free access into the female and male toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilets.
- There is step-free access into the baby change facilities.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Getting around the Rowley Mile link (new tab) - click here
- Betting Counters around the Rowley Mile link (new tab) - click here