Access Guide
Overview
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About
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- An arts centre with an auditorium, gallery, pottery studio, art studios, studio/bar and shop.
- Services and facilities available in the venue include: arts events, exhibitions, live entertainment, theatrical shows, workshops, classes, meetings and private functions.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest car park is located off Church Street.
- View information on Church Street Car Park (opens new tab).
- The nearest train station is Lisburn.
- This station does not have step-free access.
- The nearest step-free train station is Hilden.
- The nearest bus station is Downpatrick.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- Access from the bus station includes uneven surfaces, gradients and pedestrian crossings.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is 1 other entrance.
- There is step-free level access at the other entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: the gallery.
- There are automatic doors, which are push pad activated, along circulation routes.
- The ground floor and floors 1 and 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: magnifiers.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the studio/bar.
- The alternative formats documents can be provided in include: Braille, large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- The toilets with adaptations are located on each floor of the venue.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located within the male and female standard toilet facilities on floors 1 and 2.
- Female and male step-free standard toilet facilities are located off the main corridor on floors 1 and 2.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet and shower with adaptations on the first floor.
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Washroom and Shower Facilities
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- Shower facilities with adaptations are located in the toilet with adaptations on the first floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located off Church Street.
- The name of the car park is Church Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
- Car parking, including Blue Badge parking, is also available in a public car park off Scotch Street.
Entrance
- This entrance is located off Church Street.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second, single automatic door.
- The door opens by sliding.
- The width of the opening is 88cm.
- The door has a low colour contrast.
Reception
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Location
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- The reception is located ahead as you enter the main entrance.
- The distance from the main entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television which may affect the ability of someone to lip read.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are automatic doors, which are push pad activated, along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey.
Gallery
- The room is located off reception, to the right.
- The distance from reception is 4m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is Braille and written text signage on or near the door.
- There is step-free access via a ramp into the room.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 99cm.
- The door opens towards you.
- The width of the opening is 84cm.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 110cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: armchairs.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Announcements are audible.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
Toilet with Adaptations (Reception - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left, at the rear of the reception area.
- The distance from the entrance is 11m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is an automatic door, which is push pad activated, along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 96cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 280cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 85cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 121cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 130cm from the floor.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located via the gallery, through the door directly ahead when coming off the ramp.
- The distance from the main entrance is 15m.
- The most accessible route to the lift has a slight ramp.
- There are automatic doors, which are push pad activated, along the most accessible route.
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Standard Lift
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- The ground floor and floors 1 and 2 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 109cm (width) x 147cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an intercom hearing assistance system and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located in the corridor off the gallery, next to the lift.
- The ground floor and floors 1 and 2 can be accessed by these stairs.
- There is a permanently held open door to access the stairwell.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Auditorium
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- Captioned performances are not available.
- The Arts Centre staff welcome enquiries from customers to discuss how they could accommodate specific needs and requirements.
- Signed performances are not available.
- Audio described performances are not available.
- Autism friendly/relaxed performances are not available.
- Sensory friendly performances are not available.
- There is a fixed hearing assistance system.
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Auditorium
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- The most accessible route to the auditorium has a lift.
- There are automatic doors, which are push pad activated, along the most accessible route.
- The most accessible route to a row of seating has step-free level access.
- The following areas have stepped access: All rows excluding the designated seating area.
- The designated seating area is located at the front of the auditorium.
- Seating available in the auditorium includes: chairs with armrests and chairs without armrests.
Designated Seating
- The designated seating area surveyed is located in the auditorium.
- The distance from the lift is 6m.
- The most accessible route to the designated seating has a lift.
- There is a manual door along the most accessible route.
- There is step-free level access to the designated seating.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 96cm.
- The door has a medium colour contrast.
- There is a second, single automatic door, which is push pad activated.
- The height of the push pad is 97cm.
- The door opens towards you.
- The width of the opening is 102cm.
- The door has a medium colour contrast.
- The designated viewing area is not clearly marked or signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this seating area is clear from obstructions.
- Companions can sit next to you, behind you and in front of you.
- There is a member of staff available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Some seating is fixed.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There is an accessible toilet close to the seating area (within approximately 50m).
Toilet and Shower with Adaptations (Auditorium - Left Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor, off the corridor next to the auditorium.
- The distance from the auditorium is 11m.
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Route
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- The most accessible route to the toilet has a standard lift.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 96cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 238cm (width) x 248cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 166cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 122cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 130cm from the floor.
- The height of the baby change facility when in use is 98cm.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a high colour contrast.
