Access Guide
Overview
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About
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- The Down County Museum contains a number of indoor exhibitions, historical buildings, a function suite, library and café.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Lisburn.
- This station does not have step-free access.
- The nearest step-free train station is Hilden.
- The nearest bus station is Downpatrick.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are automatic doors, which are push pad activated, along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
- The ground floor and floors 1-3 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- The alternative formats documents can be provided in include: large print (on request) and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on the ground floor of the Governor's Residence to the right as you enter, and in the Cell Block to the right of reception.
- All toilets with adaptations have a left hand transfer space.
- Female and male step-free standard toilet facilities are located on the ground floor of the Governor's Residence to the left as you enter, and in the Cell Block to the right of reception.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilets with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on English Street, in front of the museum.
- The Blue Badge bays are clearly marked and signposted.
Entrance
- This entrance is located on English Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope gradient varies between slight and steep.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 174cm.
- The doors have a high colour contrast.
- There is a second, single automatic door, which is push pad activated.
- The height of the push pad is 87cm.
- The door opens towards you.
- The width of the opening is 86cm.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 87cm.
- There is step-free access via a slope as you enter.
- The slope has a steep gradient.
Reception
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Location
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- The reception is located immediately beyond the entrance.
- The distance from the entrance is 5m.
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Route
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- The most accessible route to the reception has a steep slope.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 91cm.
- There is a lowered section at the desk.
- The height of the lowered section is 78cm.
- The reception has a television and windows which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to there being different types of lights in the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are automatic doors, which are push pad activated, along circulation routes.
- Access throughout may include uneven surfaces and narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
Governor's Residence Entrance
- This entrance is located on the ground floor of the Governor's Residence, beneath the steps to the front door.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is a single automatic door.
- The door opens away from you.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 98cm.
Governor's Residence Exhibition Space
- The area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a medium colour contrast.
- The following may be experienced here: lighting effects.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to there being different types of lights in the space.
- Display formats include: pictorial, audio description, information boards, touchscreens and televisions/screens.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
- Guided tours are available.
- There is step-free level access throughout the tour.
- Wayfinding signage is provided throughout the tour.
- Signage is clearly visible with high contrasting colours.
Governor's Residence Lift
- The lift surveyed is located to next to the entrance on the ground floor of the Governor's Residence.
- The distance from entrance is 2m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground floor and floors 1-3 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a varying colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 108cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a varying colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Governor's Residence Stairs
- The stairs are located on the ground floor of the Governor's Residence, to the right as you enter.
- The ground floor and galleries on floors 1-3 of the Governor's Residence can be accessed by these stairs.
- There is a single automatic door to access the stairwell.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Cell Block Entrance
- This entrance is located behind the Governors Residence, on the ground floor of the Cell Block.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 99cm.
- The doors have a high colour contrast.
- There is a second set of double automatic doors, which are push pad activated.
- The height of the push pad is 83cm.
- The doors open towards you.
- The width of the opening is 144cm.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 83cm.
Cell Block Exhibition Space
- The area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a high colour contrast.
- The following may be experienced here: lighting effects.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Display formats include: pictorial, audio description, audio guides, information boards and televisions/screens.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
- Guided tours are available.
- There is step-free level access throughout the tour.
- The tour also has uneven surfaces.
- Wayfinding signage is provided throughout the tour.
- Some signage is clearly visible with high contrasting colours.
Cell Block Lift
- The lift surveyed is located in the Raising the Cross exhibition space in the Cell Block.
- The distance from the entrance is 26m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
- This lift is an enclosed platform lift.
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Enclosed Platform Lift
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- The Raising the Cross and the Harvest from Land and Sea galleries in the Cell Block can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 113cm (width) x 139cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- The lift is slow moving.
- Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
- Lighting levels were low at the time of the survey.
Cell Block Stairs
- The stairs are located in the Raising the Cross Gallery in the Cell Block.
- The Raising the Cross and the Harvests from Land and Sea galleries can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Governor's Residence - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right as you enter the Governor's Residence.
- The distance from the entrance is is 6m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are automatic doors, which are push pad activated, along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 93cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 220cm (width) x 200cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 164cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 100cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 143cm from the floor.
- The height of the baby change facility when in use is 101cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (Cell Block - Left Hand Transfer)
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Location
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- The toilet surveyed is located off a corridor to the right of the information desk in the Cell Block.
- The distance from Cell Bock entrance is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are automatic doors, which are push pad activated, along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 173cm (width) x 195cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 121cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin has push taps.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 77cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 106cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
