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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a steep ramp at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout all areas.
    • There are automatic doors, which are push pad activated, along circulation routes.
    • Access throughout may include uneven surfaces, narrow walkways and narrow openings.
    • The ground floor and floors 1-3 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • The alternative formats documents can be provided in include: large print (on request) and different languages.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located on the ground floor of the Governor's Residence to the right as you enter, and in the Cell Block to the right of reception.
    • All toilets with adaptations have a left hand transfer space.
    • Female and male step-free standard toilet facilities are located on the ground floor of the Governor's Residence to the left as you enter, and in the Cell Block to the right of reception.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilets with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on English Street, in front of the museum.
    • The Blue Badge bays are clearly marked and signposted.

Entrance

  • This entrance is located on English Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope gradient varies between slight and steep.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 174cm.
  • The doors have a high colour contrast.
  • There is a second, single automatic door, which is push pad activated.
  • The height of the push pad is 87cm.
  • The door opens towards you.
  • The width of the opening is 86cm.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 87cm.
  • There is step-free access via a slope as you enter.
  • The slope has a steep gradient.

Reception

  • Location View
    • The reception is located immediately beyond the entrance.
    • The distance from the entrance is 5m.
  • Route View
    • The most accessible route to the reception has a steep slope.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 91cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 78cm.
    • The reception has a television and windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to there being different types of lights in the space.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests and benches.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • There are automatic doors, which are push pad activated, along circulation routes.
    • Access throughout may include uneven surfaces and narrow walkways.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels vary due to there being different types of lights in the space.
    • Lighting levels are adjustable.

Governor's Residence Entrance

  • This entrance is located on the ground floor of the Governor's Residence, beneath the steps to the front door.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There is a single automatic door.
  • The door opens away from you.
  • The width of the opening is 109cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is a push pad or push button to exit at a height of 98cm.

Governor's Residence Exhibition Space

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a medium colour contrast.
  • The following may be experienced here: lighting effects.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: pictorial, audio description, information boards, touchscreens and televisions/screens.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • Guided tours are available.
  • There is step-free level access throughout the tour.
  • Wayfinding signage is provided throughout the tour.
  • Signage is clearly visible with high contrasting colours.

Governor's Residence Lift

  • The lift surveyed is located to next to the entrance on the ground floor of the Governor's Residence.
  • The distance from entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground floor and floors 1-3 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a varying colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 108cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a varying colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.

Governor's Residence Stairs

  • The stairs are located on the ground floor of the Governor's Residence, to the right as you enter.
  • The ground floor and galleries on floors 1-3 of the Governor's Residence can be accessed by these stairs.
  • There is a single automatic door to access the stairwell.
  • There is a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Cell Block Entrance

  • This entrance is located behind the Governors Residence, on the ground floor of the Cell Block.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 99cm.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors, which are push pad activated.
  • The height of the push pad is 83cm.
  • The doors open towards you.
  • The width of the opening is 144cm.
  • The doors have a high colour contrast.
  • There is a push pad or push button to exit at a height of 83cm.

Cell Block Exhibition Space

  • The area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a high colour contrast.
  • The following may be experienced here: lighting effects.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Display formats include: pictorial, audio description, audio guides, information boards and televisions/screens.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • Guided tours are available.
  • There is step-free level access throughout the tour.
  • The tour also has uneven surfaces.
  • Wayfinding signage is provided throughout the tour.
  • Some signage is clearly visible with high contrasting colours.

Cell Block Lift

  • The lift surveyed is located in the Raising the Cross exhibition space in the Cell Block.
  • The distance from the entrance is 26m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • This lift is an enclosed platform lift.
  • Enclosed Platform Lift View
    • The Raising the Cross and the Harvest from Land and Sea galleries in the Cell Block can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 400kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 113cm (width) x 139cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.
    • The lift is slow moving.
    • Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were low at the time of the survey.

Cell Block Stairs

  • The stairs are located in the Raising the Cross Gallery in the Cell Block.
  • The Raising the Cross and the Harvests from Land and Sea galleries can be accessed by these stairs.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Governor's Residence - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right as you enter the Governor's Residence.
    • The distance from the entrance is is 6m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are automatic doors, which are push pad activated, along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 93cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 220cm (width) x 200cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 164cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 143cm from the floor.
    • The height of the baby change facility when in use is 101cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Toilet with Adaptations (Cell Block - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located off a corridor to the right of the information desk in the Cell Block.
    • The distance from Cell Bock entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are automatic doors, which are push pad activated, along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 173cm (width) x 195cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 121cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has push taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 77cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 106cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 80cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.