Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located in/on a main shopping street/area.
- The store is located within Union Square.
- The details within this access guide relate to the Next store and not the shopping centre.
- Union Square link (new tab) - click here.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Childrenswear till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the Womenswear till point(s).
Public Transport and Parking
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Public Transport
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- There is not a bus stop within approximately 150m of the store.
- The nearest train station is Aberdeen.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is multi-storey.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 480cm x 600cm (15ft 9in x 19ft 8in).
- The dimensions of the designated bays vary in size.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- There is a designated drop-off point.
- The drop off point is located in front of the Union Square Shopping Centre entrance, opposite the Womenswear External entrance.
- There is a dropped kerb between the drop off point and the store.
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Comments
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- There is also a multi-storey car park for the shopping centre.
Approach
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Approach
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- The surface of the approach is tiled.
- The approach surface is uneven in places.
- Access into Union Square is step-free via double width automatic doors from the open air car park or step-free via lift from the multi-storey car park.
- The bollards do not have a high colour contrast to prevent them being hazardous to visually impaired people.
- There is step-free access on the approach.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- There is a slope with a very easy incline.
Outside Access (Womenswear - External)
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Entrance
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- This information is for the entrance located in the Union Square open air car park.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There are security barriers at this entrance.
- There is a team member available for assistance at this entrance.
- There is wayfinding signage available at this entrance.
Outside Access (Womenswear - Internal)
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Entrance
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- This information is for the entrance located on the lower level mall of Union Square.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 675cm.
- There are security barriers at this entrance.
- There is a team member available for assistance at this entrance.
- There is not wayfinding signage available at this entrance.
Outside Access (Menswear)
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Entrance
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- This information is for the entrance located on the upper level mall of Union Square.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 675cm.
- There are security barriers at this entrance.
- There is a team member available for assistance at this entrance.
- There is not wayfinding signage available at this entrance.
Womenswear
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Womenswear
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- Womenswear is located on the ground floor, ahead as you enter the Womenswear - internal entrance.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
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Till Point(s)
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- There is step free access to the Womenswear till point(s).
- The nearest Womenswear till point(s) is/are approximately 12m from the Womenswear - internal entrance.
- The till point(s) is/are clearly signed.
- The height of the Womenswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 10 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 104cm.
- The dimensions of the accessible fitting room(s) are 200cm x 253cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 83cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There is a drop down/tip up chair in the accessible fitting room(s).
- The height of the chair from the floor is 44cm.
- There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
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Standard Fitting Room(s)
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- There is/are 9 standard fitting room(s) within Womenswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Childrenswear
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Childrenswear
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- Childrenswear is located on the ground floor, to the rear of the store as you enter the Womenswear - internal entrance.
- There is step free access to Childrenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
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Till Point(s)
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- There is step free access to the Childrenswear till point(s).
- The nearest Childrenswear till point(s) is/are approximately 22m from the Womenswear - internal entrance.
- The till point(s) is/are not clearly signed.
- The height of the Childrenswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
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Standard Fitting Room(s)
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- There is/are 2 standard fitting room(s) within Childrenswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
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Comments
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- The Online Collection point is located at the rear of the Childrenswear area with a counter of 97cm height and the touch screens are 115 - 127 cm high.
Other Floors (Front)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the right of the store as you enter the Womenswear - internal entrance.
- The stairs are approximately 5m from the Womenswear - internal entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are ground floor and first floor.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Other Floors (Side)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left of the store as you enter the Womenswear - external entrance.
- The stairs are approximately 6m from the Womenswear - external entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are ground floor and first floor.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
Lift
- There is a lift for public use.
- The lift is located to the left of the store as you enter the Womenswear - internal entrance.
- The lift is clearly visible from the entrance.
- The lift is approximately 6m (6yd 1ft) from the Womenswear - internal entrance.
- The lift is a standard lift.
- A team member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are ground floor and first floor.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- There is a high colour contrast between the external lift controls and the control plate.
- There is not a colour contrast between the external lift control plate and the wall.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 116cm x 202cm (3ft 10in x 6ft 8in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Menswear
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Menswear
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- Menswear is located on the first floor, ahead as you enter the Menswear entrance.
- There is step free access to Menswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
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Till Point(s)
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- There is step free access to the Menswear till point(s).
- The nearest Menswear till point(s) is/are approximately 12m from the Menswear entrance.
- The till point(s) is/are clearly signed.
- The height of the Menswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 4 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 119cm.
- The dimensions of the accessible fitting room(s) are 273cm x 243cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 85cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 48cm.
- There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
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Standard Fitting Room(s)
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- There is/are 3 standard fitting room(s) within Menswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Home
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Home
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- The Home department is located on the first floor, to the rear right of the store as you enter the Menswear entrance.
- There is step free access to the Home department.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Home department aisle(s).
Toilet with Adaptations
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located on the first floor, to the left of the store as you enter the Menswear entrance.
- This accessible toilet is approximately 10m (10yd 2ft) from the Menswear entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a RADAR key.
- The key can be obtained from a member of staff.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 200cm x 219cm (6ft 7in x 7ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 123cm.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- There is a high contrast between the external door and wall.
- There is a high contrast between the internal door and wall.
- There is a high contrast between the dropdown rail(s) and wall.
- There is a high contrast between the wall-mounted grab rail(s) and wall.
- The toilet seat does not have a colour contrast.
- There is a medium contrast between the walls and floor.
- The lighting levels are good.
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Comments
View
- Access into the accessible toilet is via keypad.
Standard Toilet(s)
- Standard toilet facilities are not available.