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Next - Birmingham - Bullring

Unit Msu3, Level 3 Upper Eastcentre, Bullring, Birmingham, B5 4BA

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting rooms with adaptations are located on each floor within the standard fitting rooms.
    • The standard fitting rooms are located in the menswear and childrenswear departments on level G, and in the womenswear department on level 1.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located below the Bullring shopping centre.
    • The name of the car park is Bullring.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance (Main - Level G - Lower Mall Level)

  • This entrance is located on the lower mall level.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There are security barriers at the entrance.
  • The maximum width between them is 198cm.

Shop Floor (Level G)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some of the aisles are obstructed by product displays.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the shelving and floor in the majority of this area.
  • Some of the walls and columns have a reflective finish.
  • There is background noise.
  • There is wayfinding, product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Seating available for customers includes: stools.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Fitting Room with Adaptations (Level G - Any Gender)

  • Access View
    • The fitting room surveyed is located to the rear left of level G.
    • The fitting room surveyed is for any gender.
    • The distance from the main entrance is 39m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 100cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 186cm (width) x 241cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a medium colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a medium colour contrast.
    • There is a seated bench available.
    • The seat/chair is 47cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 147cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Counter (Level G - Menswear)

  • The counter is located to the left of the store on level G.
  • The distance from the main entrance is 25m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Counter (Level G - Childrenswear)

  • The counter is located to the rear of the store on level G.
  • The distance from the main entrance is 47m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift

  • The lift surveyed is located to the rear left of the store.
  • The distance from the main entrance is 44m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • Levels G and 1 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 111cm.
    • The internal dimensions of the lift are 170cm (width) x 200cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Escalators

  • The escalators surveyed are located in the centre of the store.
  • Levels G and 1 can be accessed by escalator.
  • The steps are clearly marked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.
  • Lighting levels vary due to there being different types of lights in the space.

Shop Floor (Level 1)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some of the aisles are obstructed by product displays.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the shelving and floor in the majority of this area.
  • Some of the walls and columns have a reflective finish.
  • There is background noise.
  • There is wayfinding, product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Seating available for customers includes: armchairs, benches and stools.
  • Customers can obtain online items from the rear of the store, next to the womenswear counter.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Fitting Room with Adaptations (Level 1 - Womenswear)

  • Access View
    • The fitting room surveyed is located in the far left corner of level 1.
    • The fitting room surveyed is female only.
    • The distance from the lift is 3m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 100cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 260cm (width) x 283cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There are grab rails in the fitting room.
    • The grab rails for the fitting room have a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 49cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 150cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Level 1 - Womenswear)

  • The counter is located to the rear of level 1.
  • The distance from the lift is 12m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is moveable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.

Counter (Level 1 - Bath and Body Works)

  • The counter is located to the front of the store on level 1.
  • The distance from the lift is 45m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.