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Next - Bolton - The Market Place

Unit 8 The Market Place, Bolton, BL1 2AL

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting rooms with adaptations are located at the rear of the childrenswear and menswear departments.
    • The standard fitting rooms are located at the rear of the womenswear and menswear departments.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located in Bridge Street.
    • The name of the car park is Market Place.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance (First Floor)

  • This entrance is located on the first floor of the mall.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There are security barriers at the entrance.
  • The maximum width between them is 195cm.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns have a reflective finish.
  • There is background noise.
  • There is wayfinding and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: benches.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (First Floor - Menswear)

  • The counter is located on the first floor, to the left.
  • The distance from the first floor entrance is 18m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

Lift

  • The lift surveyed is located on the right of the store.
  • The distance from the first floor entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • The ground floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 101cm.
    • The internal dimensions of the lift are 158cm (width) x 137cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located on the right of the store.
  • The ground floor can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels vary due to the size of the space.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are under 120cm.
  • The majority of product aisle widths are under 120cm.
  • There is deep pile carpet in some areas.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns have a reflective finish.
  • There is background noise.
  • There is wayfinding and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: benches and stools.
  • Customers can obtain online items from in the womenswear department toward the rear of the store and at the womenswear department counter.
  • Lighting levels vary due to the size of the space.

Counter (Ground Floor - Womenswear)

  • The counter is located on the ground floor, in the womenswear department, on the right.
  • The distance from the ground floor entrance is 14m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.

Counter (Ground Floor - Childrenswear)

  • The counter is located on ground floor, in childrenswear department on the left.
  • The distance from the ground floor entrance is 13m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Fitting Room with Adaptations (Ground Floor - Any Gender)

  • Access View
    • The fitting room surveyed is located on the ground floor, at the rear of the childrenswear department.
    • The fitting room surveyed is for any gender.
    • The distance from the ground floor entrance is 16m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 98cm.
    • Internally the door has a high colour contrast.
    • The door has a locking handle (with a RADAR key to access).
  • Dimensions and Features View
    • The dimensions of the fitting room are 196cm (width) x 236cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There are grab rails in the fitting room.
    • The grab rails for the fitting room have a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 49cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 92cm and 133cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.