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Next - Bradford - Forster Square Retail Park

Unit 18 Forster Square Retail Park, Valley Park, Valley Road, Bradford, BD1 4RN

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Access Guide

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Overview - Standard

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting rooms with adaptations are located to the rear of the Children's Department on the ground floor and to the rear of the Men's Department on the first floor.
    • The standard fitting rooms are located to the rear of the Children's Department and the left side of the Women's Department on the ground floor and to the rear of the Men's Department on the first floor.

Parking

  • Public Parking View
    • There is a public car park located at the front of the building, just of Valley Road.
    • The name of the car park is Forster Square Retail Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • There are two other entrance doors with the same specifications as this entrance.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • There is background noise.
  • There is wayfinding and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: benches and stools.
  • Customers can obtain online items from the Women's Department counter or the online collections tablets to the rear of the Women's Department.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The online collections tablet touchscreens have a height range of 109 - 120cm.

Counter (Women's Department)

  • The counter is located on the left side of the store, on the ground floor.
  • The distance from the Main Entrance is 21m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 107cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Children's Department)

  • The counter is located on the right side of the store, on the ground floor.
  • The distance from the Main Entrance is 22m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 108cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Fitting Room with Adaptations (Children's Department)

  • Access View
    • The fitting room surveyed is located to the rear of the Children's Department, on the ground floor.
    • The fitting room surveyed is for any gender.
    • The distance from the Main Entrance is 47m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 116cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 298cm (width) x 149cm (depth).
    • There is not room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 60cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 125cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift

  • The lift surveyed is located to the rear of the store.
  • The distance from the Main Entrance is 35m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • the ground and first floors can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 99cm.
    • The internal dimensions of the lift are 115cm (width) x 198cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Escalators

  • The escalators surveyed are located to the left as you enter from the Main Entrance.
  • the ground and first floor can be accessed by escalator.
  • The step markings are not clearly visible.
  • The foot (bottom) and head (top) of the escalators are clearly marked.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs

  • The stairs are located to the left as you enter from the Main Entrance.
  • the ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some of the aisles are obstructed by product displays.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • There is overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Seating available for customers includes: stools.
  • Lighting levels vary due to the use of large glazed walls.

Counter (Men's Department)

  • The counter is located on the right side of the store, on the first floor.
  • The distance from the lift is 8m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 108cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Fitting Room with Adaptations (Men's Department)

  • Access View
    • The fitting room surveyed is located to the rear of the Men's Department, on the left side.
    • The fitting room surveyed is for any gender.
    • The distance from the lift is 16m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 79cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 200cm (width) x 200cm (depth).
    • There is not room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 39cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 98cm and 133cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.