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Next - Bridgend - Picton Court Retail Park

Unit 3 , Picton Court Retail Park, Waterton, Bridgend, CF31 3XX

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Access Guide

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Overview

  • About View
    • This is a Next Clothing and Home Furnishings store in Picton Court Retail Park, Bridgend .
    • The venue has 2 floors.
    • Services on the ground floor include: womenswear, childrenswear, fitting rooms, payment counter and returns point.
    • Services on the first floor include: menswear, home furnishings, click and collect service and fitting rooms.
    • There are no toilet facilities.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways.
    • The first floor can be accessed via a standard lift.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a fixed hearing assistance system.
    • There is not a water bowl available for assistance dogs.

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting rooms with adaptations are located on the ground floor in the Womenswear fitting rooms and on the first floor in the Menswear fitting rooms.
    • The standard fitting rooms are located on the ground floor in Womenswear and on the first floor in Menswear.

Parking

  • Drop-off Point View
    • There is a shared car park in the Bridgend Retail Park, off Cowbridge Road (A473).
  • Public Parking View
    • There is a public car park located directly in front of the store entrance.
    • The name of the car park is Bridgend Retail Park Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the building, at the far end of Bridgend Retail Park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 173cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • Some of the walls and columns have a reflective finish.
  • There may be background noise.
  • There is wayfinding signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Lighting levels vary due to the use of large glazed walls.

Fitting Room with Adaptations (Ground Floor)

  • Access View
    • The fitting room surveyed is located on the ground floor, on the right hand side of the store.
    • The fitting room surveyed is female only.
    • The distance from the store entrance is 12m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 96cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 194cm (width) x 237cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 55cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 150cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Ground Floor)

  • The counter is located to the left of the store, in the children's clothing section .
  • The distance from the store entrance is 22m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 103cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located at the rear of the store on the right.
  • The distance from the store entrance is 18m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 119cm.
    • The internal dimensions of the lift are 170cm (width) x 202cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were low at the time of the survey.

Stairs

  • The stairs are located to the right of the store entrance.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • Some of the walls have a reflective finish.
  • There may be background noise.
  • There is wayfinding signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Customers can obtain online items from the Home Furnishings Department.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Fitting Room with Adaptations (First Floor)

  • Access View
    • The fitting room surveyed is located on the first floor in the Menswear Department.
    • The fitting room surveyed is male only.
    • The distance from the lift exit is 8m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 116cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 221cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 55cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 70cm and 144cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Menswear)

  • The counter is located to the right as you exit the lift on the first floor.
  • The distance from the lift exit is 5m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 103cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.