You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • View information on what is at this store.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Cabot Circus - Multi-Storey Car Park.
  • View information onhttps://www.cabotcircus.co.uk/parking/cabot-circus-multi-storey-car-park (opens new tab).
  • The nearest train station is Bristol Temple Meads.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways.
  • All floors can be accessed via a standard lift, escalator and stairs.
  • There are no toilet facilities.
• Checkouts View
  • Staffed checkouts available include: payment counters.
• Getting Help and Assistance View
  • Seating is available.
  • Hearing assistance systems are available.
  • There are fixed hearing assistance systems.
  • There is not a water bowl available for assistance dogs.
• Related Access Guides View
  • View information on Cabot Circus (opens new tab) .
  • View information on Cabot Circus - Multi-Storey Car Park (opens new tab) .

You are on Getting Inside (Cabot Circus). Skip to the next section.

Getting Inside (Cabot Circus)

• The approach to the building is step-free and level.
• The most accessible entrance surveyed was the front entrance.
• This entrance gives access to to the ground floor.
• There is step-free level access at the most accessible entrance.
• There are 7 other entrances.
• 4 of the other entrances have step-free level access.
• 3 of the other entrances have step-free access via ramp.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • Toilets with adaptations are not available.
• Changing Facilities View
  • The fitting rooms with adaptations are located on the ground and first floors.
  • The standard fitting rooms are located on the ground and first floors.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Public Parking View
  • There is a public car park located in the Cabot Circus Shopping Centre.
  • The name of the car park is Cabot Circus - Multi-Storey Car Park.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the store.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 161cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There are security barriers at the entrance.

You are on Shop Floor (Ground Floor). Skip to the next section.

Shop Floor (Ground Floor)

• There is step-free level access throughout.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny and patterned.
• Some of the columns have a reflective finish.
• There is background noise.
• There is wayfinding and overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Seating available for customers includes: stools.
• Customers can obtain online items from the online collection point within the womenswear department.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Fitting Room with Adaptations (Childrenswear). Skip to the next section.

Fitting Room with Adaptations (Childrenswear)

Collapse all Expand all

• Access View
  • The fitting room surveyed is located on the ground floor, to the left after you enter the store within the Childrenswear department.
  • The fitting room surveyed is for any gender.
  • The distance from the entrance is 47m.
  • The most accessible route to the fitting room has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the fitting room.
  • There is pictorial and written text signage for the fitting room.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • Internally the door has a high colour contrast.
  • The door has a locking handle (with a RADAR key to access).
• Dimensions and Features View
  • The dimensions of the fitting room are 249cm (width) x 218cm (depth).
  • There is room for a wheelchair user to manoeuvre in the fitting room.
  • There is a grab rail in the fitting room.
  • The grab rail for the fitting room has a high colour contrast.
  • There are dropdown rails in the fitting room.
  • The dropdown rails for the fitting room have a high colour contrast.
  • There is a seated bench available.
  • The seat/chair is 60cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There are multiple coat hooks.
  • The coat hooks are 124cm from the floor.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Counter (Womenswear). Skip to the next section.

Counter (Womenswear)

• The counter is located on the ground floor, to the right after you enter the store.
• The distance from the entrance is 32m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is not a lowered section at the counter.
• The card payment machine is at a height of 103cm.
• The payment machine is portable.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Childrenswear). Skip to the next section.

Counter (Childrenswear)

• The counter is located on the ground floor, to the left after you enter the store.
• The distance from the entrance is 49m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is not a lowered section at the counter.
• The card payment machine is at a height of 103cm.
• The payment machine is portable.
• There is not a hearing assistance system.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Online Returns and Collections. Skip to the next section.

Online Returns and Collections

• Online returns can be given at any counter till point.
• The online collection is on the ground floor within the Womenswear department.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the rear of the Womenswear department at the rear of the store.
• The distance from the entrance is 53m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.

Collapse all Expand all

• Standard Lift View
  • Floors G and F can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 98cm.
  • The internal dimensions of the lift are 102cm (width) x 199cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the rear of the Childrenswear department at the rear left of the store.
• The ground and first floors can be accessed by these stairs.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the left after you enter the store.
• the ground and first floors can be accessed by escalator.
• The steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• The left escalators are up only, while the right escalators are down only.

You are on Shop Floor (First Floor). Skip to the next section.

Shop Floor (First Floor)

• There is step-free level access throughout.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny.
• Some of the columns have a reflective finish.
• There is background noise.
• There is wayfinding and overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Seating available for customers includes: benches.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Menswear). Skip to the next section.

Counter (Menswear)

• The counter is located on the first floor, to the left after you exit the lift.
• The distance from the lift is 44m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is not a lowered section at the counter.
• The card payment machine is at a height of 103cm.
• The payment machine is portable.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Fitting Room with Adaptations (First Floor). Skip to the next section.

Fitting Room with Adaptations (First Floor)

Collapse all Expand all

• Access View
  • The fitting room surveyed is located on the first floor, within the male standard fitting rooms.
  • The fitting room surveyed is male only.
  • The distance from the lift is 51m.
  • The most accessible route to the fitting room has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the fitting room.
  • There is pictorial and written text signage for the fitting room.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • Internally the door has a high colour contrast.
  • The door has a locking handle (with a RADAR key to access).
• Dimensions and Features View
  • The dimensions of the fitting room are 196cm (width) x 215cm (depth).
  • There is room for a wheelchair user to manoeuvre in the fitting room.
  • There is a grab rail in the fitting room.
  • The grab rail for the fitting room has a high colour contrast.
  • There are dropdown rails in the fitting room.
  • The dropdown rails for the fitting room have a high colour contrast.
  • There is a wall mounted chair available.
  • The seat/chair is 51cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a long mirror.
  • There are multiple coat hooks.
  • The coat hooks are 136cm from the floor.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were even at the time of the survey, with unshaded light sources.