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Next - Bristol - Imperial Park

Unit 8, Imperial Park, Wills Way, Bristol, BS13 7TJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting rooms with adaptations are located on the ground floor within the Childrenswear Department and on the first floor within the Menswear Department.
    • The standard fitting rooms are located on the ground floor within the Womenswear Department and on the first floor within the Menswear Department.

Parking

  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the store.
    • There is no dropped kerb from the drop-off point.
  • Public Parking View
    • There is a public car park located off Wills Way.
    • The name of the car park is Imperial Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 193cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There are security barriers at the entrance.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is background noise.
  • There is wayfinding and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: benches and stools.
  • Customers can obtain online items from the online collection point, to the rear right of the store within the womenswear department.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Womenswear)

  • The counter is located on the ground floor, straight ahead after you enter the store.
  • The distance from the entrance is 19m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 102cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Childenwear)

  • The counter is located on the ground floor to the left after you enter the store.
  • The distance from the entrance is 22m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 102cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Online Returns and Collections

  • The online returns and online collections points are located on the ground floor to the rear right of the store .

Fitting Room with Adaptations (Ground Floor)

  • Access View
    • The fitting room surveyed is located on the ground floor, to the rear left within the Childrenswear Department.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 37m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • Internally the door has a high colour contrast.
    • The door has a locking handle (with a RADAR key to access).
  • Dimensions and Features View
    • The dimensions of the fitting room are 222cm (width) x 217cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 44cm from the floor.
    • There is no assistance bell.
    • There is no emergency alarm.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 135cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located to the right after you enter the store.
  • The distance from the entrance is 8m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground floor and floor 1 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 112cm.
    • The internal dimensions of the lift are 121cm (width) x 203cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs are located to the right after you enter the store.
  • The ground floor and floor 1 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • There is background noise.
  • There is wayfinding and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: benches.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Menswear)

  • The counter is located on the first floor to the left after you exit the lift.
  • The distance from the lift is 15m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 103cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.