Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Mahon Point Shopping Centre Car Park .
- View information on Mahon Point Shopping Centre Car Park (opens new tab).
- There is a taxi rank.
- The nearest train station is Little Island.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Transport for Ireland (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is 1 other entrance.
- There is step-free level access at the other entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways, pillars, permanent physical obstructions and moveable physical obstructions.
- The ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- Toilets with adaptations are not available.
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Changing Facilities
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- The fitting rooms with adaptations are located on the ground floor in the Menswear fitting rooms area, and on the first floor in the Womenswear fitting rooms area.
- The standard fitting rooms are located at the rear of the ground floor, either side of the payment counter, and on the first floor at the rear of Womenswear.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located at the shopping centre.
- The name of the car park is Mahon Point Shopping Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance (Ground Floor)
- This entrance is located at the front of the store, on the ground floor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There are security barriers at the entrance.
- The maximum width between them is 197cm.
Shop Floor (Ground Floor - Menswear and Childrenswear)
- There is step-free level access throughout.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are under 120cm.
- Some of the columns have a reflective finish.
- There may be background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Seating available for customers includes: stools.
- Customers can obtain online items from the main counter.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Fitting Room with Adaptations (Ground Floor - Menswear)
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Access
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- The fitting room surveyed is located at the rear of Menswear on the ground floor.
- The fitting room surveyed is male only.
- The distance from the ground floor entrance is 25m.
- The most accessible route to the fitting room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the fitting room.
- There is no signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 88cm.
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Dimensions and Features
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- The dimensions of the fitting room are 249cm (width) x 190cm (depth).
- There is room for a wheelchair user to manoeuvre in the fitting room.
- There is a grab rail in the fitting room.
- The grab rail for the fitting room has a high colour contrast.
- There is a dropdown rail in the fitting room.
- The dropdown rail for the fitting room has a high colour contrast.
- There is a wall mounted chair available.
- The seat/chair is 41cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There are multiple coat hooks.
- The coat hooks are 116cm and 150cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter (Ground Floor)
- The counter is located at the rear of the ground floor.
- The distance from the ground floor entrance is 20m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift
- The lift surveyed is located at the rear-left of the ground floor.
- The distance from the ground floor entrance is 25m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1600kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 170cm (width) x 199cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs are located to the left as you enter on the ground floor.
- The ground floor and first floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Entrance (First Floor)
- This entrance is located on the first floor of the shopping centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There are security barriers at the entrance.
- The maximum width between them is 202cm.
Shop Floor (First Floor - Womenswear)
- There is step-free level access throughout.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is patterned.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the columns have a reflective finish.
- There may be background noise.
- There is overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Seating available for customers includes: chairs with armrests and stools.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Fitting Room with Adaptations (First Floor - Womenswear)
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Access
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- The fitting room surveyed is located at the rear-right of Womenswear on the first floor.
- The fitting room surveyed is female only.
- The distance from the first floor entrance is 19m.
- The most accessible route to the fitting room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the fitting room.
- There is numbered signage for the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 100cm.
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Dimensions and Features
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- The dimensions of the fitting room are 230cm (width) x 198cm (depth).
- There is room for a wheelchair user to manoeuvre in the fitting room.
- There is a grab rail in the fitting room.
- The grab rail for the fitting room has a high colour contrast.
- There are dropdown rails in the fitting room.
- The dropdown rails for the fitting room have a high colour contrast.
- There is a wall mounted chair available.
- The seat/chair is 44cm from the floor.
- There is an assistance bell at a suitable height for a wheelchair user.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There are multiple coat hooks.
- The coat hooks are 101cm and 136cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter (First Floor)
- The counter is located to the rear-left of the first floor.
- The distance from the first floor entrance is 14m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The payment machine is moveable.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
