You are on Overview. Skip to the next section.

Overview

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• About View
  • There are no toilet facilities.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The nearest car park is located on Grand Parade.
  • View information on Q-Park Grand Parade (opens new tab).
  • The nearest train station is Cork Kent.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Transport for Ireland (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There are 2 other entrances.
  • 2 of the other entrances have step-free level access.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways.
  • The ground and first floors can be accessed via a standard lift, escalator and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There are fixed hearing assistance systems.
  • There is not a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • Toilets with adaptations are not available.
• Changing Facilities View
  • The fitting rooms with adaptations are located on the ground floor in womenswear and on the first floor in menswear.
  • The standard fitting rooms are located on the ground floor in womenswear, on first floor in menswear and on the first floor in childrenswear.

You are on Parking. Skip to the next section.

Parking

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• Public Parking View
  • There is a public car park located on Grand Parade.
  • The name of the car park is Q-Park Grand Parade.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are available in the car park.

You are on Entrance (Opera Lane). Skip to the next section.

Entrance (Opera Lane)

• This entrance is located at the front of the store on Opera Lane.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors open away from you.
• The width of the opening is 188cm.
• The doors have a low colour contrast.
• There are security barriers at the entrance.

You are on Entrance (Academy Street). Skip to the next section.

Entrance (Academy Street)

• This entrance is located at the rear of the store on Academy Street.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a bell at a height of 119cm.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 184cm.
• The doors have a low colour contrast.
• There are security barriers at the entrance.

You are on Shop Floor (Ground Floor - Womenswear). Skip to the next section.

Shop Floor (Ground Floor - Womenswear)

• There is step-free level access throughout.
• The majority of main aisle widths are between 120cm - 150cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny and patterned.
• The visual contrast between the shelving and floor varies between low and high.
• Some of the walls and columns have a reflective finish.
• There may be background noise.
• There is overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Seating available for customers includes: benches.
• Customers can obtain online items from the ground floor counter.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Fitting Room with Adaptations (Ground Floor - Womenswear). Skip to the next section.

Fitting Room with Adaptations (Ground Floor - Womenswear)

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• Access View
  • The fitting room surveyed is located within the female fitting rooms.
  • The fitting room surveyed is female only.
  • The distance from Opera Lane entrance is 16m.
  • The most accessible route to the fitting room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the fitting room.
  • There is written text signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 98cm.
• Dimensions and Features View
  • The dimensions of the fitting room are 240cm (width) x 234cm (depth).
  • There is room for a wheelchair user to manoeuvre in the fitting room.
  • There is a grab rail in the fitting room.
  • The grab rail for the fitting room has a high colour contrast.
  • There is a dropdown rail in the fitting room.
  • The dropdown rail for the fitting room has a high colour contrast.
  • There is a seated bench available.
  • The seat/chair is 61cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There are multiple coat hooks.
  • The coat hooks are 109cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Ground Floor - Womenswear). Skip to the next section.

Counter (Ground Floor - Womenswear)

• The counter is located to the left of the store.
• The distance from Opera Lane entrance is 11m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is not a lowered section at the counter.
• The payment machine is moveable.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Bath and Body Works). Skip to the next section.

Counter (Bath and Body Works)

• The counter is located at the rear of the department.
• The distance from the Bath and Bodyworks entrance is 9m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 107cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The payment machine is moveable.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the rear of the store, on the right by the stairs.
• The distance from the Opera Lane entrance is 20m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground and first floors can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1600kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 174cm (width) x 200cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located on the right as you enter the store from Opera Lane.
• The first floor can be accessed by escalator.
• The steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels vary due to the use of large glazed walls.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located at the rear of the store, next to the lift.
• The ground and first floors can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Shop Floor (First Floor - Menswear, Childrenswear and Home). Skip to the next section.

Shop Floor (First Floor - Menswear, Childrenswear and Home)

• There is step-free level access throughout.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some flooring is shiny and patterned.
• Some of the columns have a reflective finish.
• There may be background noise.
• There is overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Seating available for customers includes: chairs with armrests and stools.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Fitting Room with Adaptations (First Floor - Menswear). Skip to the next section.

Fitting Room with Adaptations (First Floor - Menswear)

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• Access View
  • The fitting room surveyed is located at the rear-left of Menswear.
  • The fitting room surveyed is male only.
  • The distance from the lift is 18m.
  • The most accessible route to the fitting room has a lift.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • There is a curtain opening to access the fitting room.
  • The width of the opening is 87cm.
• Dimensions and Features View
  • The dimensions of the fitting room are 223cm (width) x 223cm (depth).
  • There is room for a wheelchair user to manoeuvre in the fitting room.
  • There is a grab rail in the fitting room.
  • The grab rail for the fitting room has a high colour contrast.
  • There is a dropdown rail in the fitting room.
  • The dropdown rail for the fitting room has a high colour contrast.
  • There is a seated bench available.
  • The seat/chair is 60cm from the floor.
  • There is no assistance bell.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a long mirror.
  • There are multiple coat hooks.
  • The coat hooks are 110cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (First Floor - Menswear and Home). Skip to the next section.

Counter (First Floor - Menswear and Home)

• The counter is located on the first floor, to the rear-right of Menswear.
• The distance from the lift is 11m.
• The most accessible route to the counter has a lift.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is not a lowered section at the counter.
• The payment machine is moveable.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (First Floor - Childrenswear). Skip to the next section.

Counter (First Floor - Childrenswear)

• The counter is located on the first floor, to the rear-left of Childrenswear.
• The distance from the lift is 20m.
• The most accessible route to the counter has a lift.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is not a lowered section at the counter.
• The payment machine is moveable.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.