You are on Introduction. Skip to the next section.

Introduction

• Next store opening times and services available link (new tab) - click here.
• The store is located within Darlington Retail Park.
• The details within this access guide relate to the Next store and not the retail park.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a team member available for help and assistance.
• There is a home delivery service available from the store.
• All items available in store are available online and deliverable to store.
• There is an Order and Collect service in the store.
• Customers can obtain online Order and Collect items from the till point.
• The store does play background music.
• There is a/are hearing assistance system(s) located at the till point(s).

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• Comments View
  • There is a self-service collection point at the rear left of the store.
  • The touch screen is at a height of 112cm.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Darlington.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • The car park type is open air/surface.
  • Parking is free for all users.
  • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
  • There is a/are designated Blue Badge parking bay(s) available.
  • There is/are 10+ designated parking bay(s) within the car park.
  • Designated parking bays are clearly marked/signposted.
  • The dimensions of the designated parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is tarmac.
• Comments View
  • Some disabled access parking spots have changed to ''Pick Up area''.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tiled.
  • There are fixed bollards on the approach.
  • The minimum width between the bollards/wall is 110cm.
  • The bollards have a good colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 80cm.
  • There are security barriers at this entrance.
  • There is a team member available for assistance at this entrance.
  • There is not wayfinding signage available at this entrance.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Womenswear. Skip to the next section.

Womenswear

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• Womenswear View
  • Womenswear is located ahead as you enter the store.
  • There is step free access to Womenswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Womenswear aisle(s).
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Childrenswear. Skip to the next section.

Childrenswear

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• Childrenswear View
  • Childrenswear is located to the right as you enter the store.
  • There is step free access to Childrenswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Childrenswear aisle(s).
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Menswear. Skip to the next section.

Menswear

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• Menswear View
  • Menswear is located ahead as you enter, just past the womenswear department, towards the rear of the store.
  • There is step free access to Menswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Menswear aisle(s).
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Beauty. Skip to the next section.

Beauty

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• Beauty View
  • The Beauty department is located at the middle left of the store, against the left wall, just before the till point.
  • There is step free access to the Beauty department.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Beauty department aisle(s).
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Home. Skip to the next section.

Home

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• Home View
  • The Home department is located at the rear of the store.
  • There is step free access to the Home department.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Home department aisle(s).
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Till Point (All Departments). Skip to the next section.

Till Point (All Departments)

• The till point is located at the centre left of the store, against the left wall.
• There is step free access to the till point.
• The till point is approximately 15m from the entrance.
• The till point is clearly signed.
• The height of the till point is 103cm.
• There is not a lowered section at the till point, however there are clipboards and portable chip & pin machines available.
• There is a hearing assistance system at the till point.
• The hearing assistance system is signed.

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• - NEXT - View
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/01/2022.
  • The hearing loop was working at the time of testing.
  • There is windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
  • The till point is not placed in front of a background which is patterned.

You are on Fitting Room(s). Skip to the next section.

Fitting Room(s)

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• Accessible Fitting Room(s) View
  • The accessible fitting room(s) is/are located at the rear right of the store.
  • There is/are 2 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • The accessible fitting room(s) is/are not clearly signed.
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 101cm.
  • The dimensions of the accessible fitting room(s) are 150cm x 217cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a dropdown rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 21cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 130cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a bench seat in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
• Standard Fitting Room(s) View
  • The standard fitting room(s) is/are located at the rear right of the store.
  • There is/are 1 standard fitting room(s) within the store.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are not clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.