Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Dundee.
- This station has step-free access.
- The nearest bus station is Strathmartine Road.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline Scotland (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways and pillars.
- The first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There are fixed hearing assistance systems.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located within Kingsway West Retail Park.
- The name of the car park is Kingsway West Retail Park Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 175cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 193cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Shop Floor (Ground Floor)
- There is step-free level access throughout.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some of the aisles are obstructed by pillars.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There is background noise.
- There is wayfinding signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs, sofas and stools.
- Customers can obtain online items from the touchscreens near the counter.
- Lighting levels vary due to there being different types of lights in the space.
Counter (Ground Floor)
- The counter is located to the right hand side of the ground floor.
- The distance from the entrance is 16m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 103cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 110cm to 120cm from the floor.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the ground floor.
- The distance from the entrance is 30m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 258cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 60cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs
- The stairs are located to the right hand side of the store.
- The ground and first floor can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the size of the space.
Lift
- The lift surveyed is located at the rear of the store.
- The distance from the entrance is 25m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1600kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 122cm.
- The internal dimensions of the lift are 170cm (width) x 200cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Escalators (Up)
- The escalators surveyed are located to the right hand side of the store, next to the stairs.
- The ground and first floor can be accessed by escalator.
- The steps are clearly marked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
- Lighting levels vary due to the size of the space.
Shop Floor (First Floor)
- There is step-free level access throughout.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There is background noise.
- Seating available for customers includes: chairs with armrests, chairs without armrests and sofas.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Counter (First Floor)
- The counter is located to the left hand side of the first floor.
- The distance from the lift is 9m.
- The most accessible route to the counter has a lift.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 103cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
