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Next - Edinburgh - Gyle Shopping Centre

Units 12 and 13, Gyle Shopping Centre, Edinburgh, EH12 9JY

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways and pillars.
    • The ground and first floor can be accessed via a standard lift, escalator and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There are fixed hearing assistance systems.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition (on request) and audio (on request).
    • There is not a water bowl available for assistance dogs.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor, to the left from the lift.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located on the first floor, to the left from the lift.
  • Changing Facilities View
    • The fitting rooms with adaptations are located to the rear left of the ground floor and on the first floor, across from the lift.
    • The standard fitting rooms are located to the rear left of the ground floor and on the first floor, across from the lift.

Parking

  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the shopping centre.
    • There is no dropped kerb from the drop-off point.
  • Public Parking View
    • There is a public car park located in front of the shopping centre.
    • The name of the car park is Gyle Shopping Centre Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There are security barriers at the entrance.
  • The maximum width between them is 137cm.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some of the aisles are obstructed by pillars.
  • Some flooring is shiny and patterned.
  • There is a low visual contrast between the shelving and floor throughout.
  • Some of the columns have a reflective finish.
  • There is background noise.
  • There is wayfinding, product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Fitting Room with Adaptations (Womenswear)

  • Access View
    • The fitting room surveyed is located to the rear left of the ground floor.
    • The fitting room surveyed is female only.
    • The distance from the entrance is 50m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 122cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 236cm (width) x 190cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There is a dropdown rail in the fitting room.
    • The dropdown rail for the fitting room has a high colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 51cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 135cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Womenswear)

  • The counter is located to the right of the store.
  • The distance from the entrance is 25m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 105cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located to the left of the store.
  • The distance from the entrance is 35m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 98cm.
    • The internal dimensions of the lift are 103cm (width) x 191cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Escalators (Up)

  • The escalators surveyed are located to the right as you enter.
  • The ground and first floors can be accessed by escalator.
  • The step markings are not clearly visible.
  • The foot (bottom) and head (top) of the escalators are not clearly marked.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs are located to the right of the store.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some of the aisles are obstructed by pillars.
  • Some flooring is shiny.
  • There is a low visual contrast between the shelving and floor throughout.
  • Some of the columns have a reflective finish.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Customers can obtain online items from the touchscreens to the left from the lift.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Menswear - First Floor)

  • The counter is located on the first floor, to the right from the lift.
  • The distance from the lift is 10m.
  • The most accessible route to the counter has a lift.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 105cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Fitting Room with Adaptations (Menswear - First Floor)

  • Access View
    • The fitting room surveyed is located on the first floor, across from the lift.
    • The fitting room surveyed is male only.
    • The distance from the lift is 15m.
    • The most accessible route to the fitting room has a lift.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 120cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 180cm (width) x 205cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 52cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Right Hand Transfer - First Floor)

  • Location View
    • The toilet surveyed is located on the first floor, to the left from the lift.
    • The distance from the lift is 25m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 146cm (width) x 197cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The toilet roll holder was out of use at the time of the survey.