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Next - Leicester - St Georges Outlet

Unit 1, St George's Retail Park, St George's Way, Leicester, LE1 1SG

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Access Guide

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Overview

Toilet and Changing Facilities

Parking

  • Public Parking View
    • There is a public car park located in front of the venue.
    • The name of the car park is St George Street car park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 200cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 174cm.

Shop Floor

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • One of the aisles is obstructed by a pillar.
  • The flooring is shiny.
  • There is a low visual contrast between the shelving and floor in the majority of this area.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Seating available for customers includes: benches.
  • Customers can obtain online items from the Click and Collect point at the rear of the store.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Counter

  • The counter is located to the right after entering the store.
  • The distance from the store entrance is 20m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 104cm.
  • The payment machine is portable.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the rear right of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the store entrance is 32m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is written text signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 96cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 195cm (width) x 245cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There are grab rails in the fitting room.
    • The grab rails for the fitting room have a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 49cm from the floor.
    • There is an assistance bell at a suitable height for a wheelchair user.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There is one coat hook.
    • The coat hook is 129cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.