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Next - Lincoln - Waterside

Unit Lu2, Waterside Shopping Centre, Lincoln, LN2 1AP

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Access Guide

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Overview

Toilet and Changing Facilities

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Thorngate and St Swithins Square.
    • The Blue Badge bays are clearly marked and signposted.
    • There is a public car park located on St Rumbolds Street.
    • The name of the car park is Rumbold Street Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There are security barriers at the entrance.
  • The maximum width between them is 180cm.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are under 120cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny and patterned.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the walls and columns have a reflective finish.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Lighting levels vary due to the use of large glazed walls.

Fitting Room with Adaptations (Ground Floor)

  • Access View
    • The fitting room surveyed is located on the ground floor, at the rear left of the store.
    • The fitting room surveyed is for any gender.
    • The distance from the entrance is 60m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 105cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 180cm (width) x 170cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a low colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a low colour contrast.
    • There is a seated bench available.
    • The seat/chair is 48cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 72cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Counter (Womenswear)

  • The counter is located to the left-hand side of the ground floor.
  • The distance from the entrance is 25m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 110cm.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Counter (Childrenswear)

  • The counter is located at the rear left of the ground floor.
  • The distance from the entrance is 40m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 110cm.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift

  • The lift surveyed is located on the right-hand side of the store.
  • The distance from the entrance is 25m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 100cm.
    • The internal dimensions of the lift are 150cm (width) x 165cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: an audible announcer and an intercom hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.

Stairs

  • The stairs are located at the front right of the store.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is patterned.
  • The visual contrast between the shelving and floor varies between low and high.
  • Some of the columns have a reflective finish.
  • There is background noise.
  • There is product signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: sofas.
  • Lighting levels vary due to the use of large glazed walls.

Fitting Room with Adaptations (Menswear)

  • Access View
    • The fitting room surveyed is located on the first floor, to the left side of the store.
    • The fitting room surveyed is male only.
    • The distance from the lift is 20m.
    • The most accessible route to the fitting room has a lift.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is pictorial signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 110cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 225cm (width) x 200cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a seated bench available.
    • The seat/chair is 48cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 72cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Counter (Menswear and Home)

  • The counter is located to the left-hand side of the first floor.
  • The distance from the lift is 18m.
  • The most accessible route to the counter has a lift.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 109cm.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.