Access Guide
Overview - Standard
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About
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- Services available in the venue include: Womenswear, Menswear, Childrenswear and Home.
- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Quayside Car Park.
- View information on Quayside Car Park (opens new tab).
- The nearest train station is Deansgate Station.
- This station has step-free access.
- The nearest tram stop is Media City.
- This tram stop has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways and moveable physical obstructions.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Public Parking
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- There is a public car park located In the Lowry Centre.
- The name of the car park is Quayside Car park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There are security barriers at the entrance.
- The maximum width between them is 224cm.
Shop Floor
- There is step-free level access throughout.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are under 120cm.
- Some of the aisles are obstructed by clothing racks.
- There is a low visual contrast between the shelving and floor throughout.
- There is background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Seating available for customers includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Counter
- The counter is located to the left from the main entrance.
- The distance from the main entrance is 15m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access to the counter.
- The height of the counter is 102cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 106cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
