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Next - Middlesbrough - Cleveland Retail Park

Unit J, Cleveland Retail Park, Skippers Lane, Middlesbrough, TS6 6UX

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Access Guide

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Overview - Standard

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting rooms with adaptations are located on the left side of the Women's Department on the ground floor and the left side of the Men's Department on the first floor.
    • The standard fitting rooms are located on the left side of the Women's Department and to the rear of the Children's Department on the ground floor and the left side of the Men's Department on the first floor.

Parking

  • Public Parking View
    • There is a public car park located at the front of the store.
    • The name of the car park is Cleveland Retail Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance (Main)

  • This entrance is located at the front of the store.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 176cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Shop Floor (Ground Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Customers can obtain online items from the rear of the Women's Department at the Online Collections touchscreens.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The online collections tablet touchscreens have a height range of 110 - 116cm.

Counter (Women's Department)

  • The counter is located on the left side of the store, on the ground floor.
  • The distance from the Main Entrance is 13m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 105cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Children's Department)

  • The counter is located on the ground floor to the rear of the store, on the left hand side.
  • The distance from the Main Entrance is 38m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 105cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Fitting Room with Adaptations (Women's Department)

  • Access View
    • The fitting room surveyed is located on the right side of the Women's Department, on the ground floor.
    • The fitting room surveyed is for any gender.
    • The distance from the Main Entrance is 23m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 112cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 271cm (width) x 196cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a low colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a low colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 44cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is one coat hook.
    • The coat hook is 90cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Stairs

  • The stairs are located to the right as you enter.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Lift

  • The lift surveyed is located to the rear of the store, on the right side of the Children's Department.
  • The distance from the Main Entrance is 38m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 120cm.
    • The internal dimensions of the lift are 165cm (width) x 202cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
    • The lift has a separate door to exit.
    • Lighting levels were low at the time of the survey.

Shop Floor (First Floor)

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • There is overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Men's Department)

  • The counter is located on the left side of the store, on the first floor.
  • The distance from the lift is 24m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 105cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Fitting Room with Adaptations (Men's Department)

  • Access View
    • The fitting room surveyed is located on the left side of the Men's Department, on the first floor.
    • The fitting room surveyed is for any gender.
    • The distance from the lift is 30m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • There is a curtain opening to access the fitting room.
    • The width of the opening is 101cm.
  • Dimensions and Features View
    • The dimensions of the fitting room are 227cm (width) x 195cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a low colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a low colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 44cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.