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Next - Rotherham - Parkgate Retail World

Unit 5A , Parkgate Retail World, Parkgate, Rotherham, S60 1TG

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Access Guide

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Overview - Standard

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting room with adaptations is located to the rear of the store, on the right hand side.
    • The standard fitting rooms are located on the right side of the store to the rear of the Children's and Men's Department.

Parking

  • Public Parking View
    • There is a public car park located at the front of the store.
    • The name of the car park is Parkgate.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance (Main)

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 199cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 180cm.

Shop Floor

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • There is background noise.
  • There is wayfinding, product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: stools.
  • Customers can obtain online items from the Online Collections Touchscreen at the rear of the Men's Department.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The height of the online collections tablet touchscreen ranges from 99 - 110cm.

Counter (Women's Department)

  • The counter is located on the left of the store.
  • The distance from the Main Entrance is 19m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 116cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Children's Department)

  • The counter is located on the right side of the store.
  • The distance from the Main Entrance is 21m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 117cm.
  • The payment machine is portable.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Online Returns)

  • The counter is located on the right side of the store.
  • The distance from the Main Entrance is 18m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 105cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 122cm to 133cm from the floor.
  • The height of the receipt printer is 130cm.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Men's Department)

  • The counter is located to the rear of the store, on the right side.
  • The distance from the Main Entrance is 36m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 108cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Fitting Room with Adaptations (Men's Department)

  • Access View
    • The fitting room surveyed is located to the rear of the store, on the right hand side and to the left of the Men's Department counter.
    • The fitting room surveyed is for any gender.
    • The distance from the Main Entrance is 45m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • Internally the door has a high colour contrast.
    • The door has a locking handle (with a RADAR key to access).
  • Dimensions and Features View
    • The dimensions of the fitting room are 195cm (width) x 212cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There is a dropdown rail in the fitting room.
    • The dropdown rail for the fitting room has a high colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 42cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.