Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located within The Moor.
- The details within this access guide relate to the Next store and not the shopping centre.
- The Moor link (new tab) - click here.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Childrenswear till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the Womenswear till point(s) and at the Menswear till point(s).
Public Transport and Parking
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Public Transport
View
- There is a bus stop within approximately 150m of the store.
- The nearest train station is Sheffield.
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Parking
View
- The store does not have its own car park.
- There is a public car park within approximately 200m of the store.
- The public parking facilities are located on Matilda Way (NCP Car Park Furnival Gate).
- There is not a designated drop-off point.
Approach
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Approach
View
- The surface of the approach is block paving.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 200cm.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 190cm.
- There is not a team member available for assistance at this entrance.
- There is wayfinding signage available at this entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Comments
View
- The slope at the entrance has anti-slip strips - see photographs 4 and 5.
Womenswear
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Womenswear
View
- Womenswear is located on the ground floor, ahead as you enter the store.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
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Till Point(s)
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- There is step free access to the Womenswear till point(s).
- The nearest Womenswear till point(s) is/are approximately 18m from the entrance.
- The till point(s) is/are clearly signed.
- The height of the Womenswear till point(s) is/are 106cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is a hearing assistance system at the till point(s).
- The hearing assistance system is signed.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 18/01/2023.
- The hearing loop was working at the time of testing.
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 6 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 148cm.
- The dimensions of the accessible fitting room(s) are 240cm x 210cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 90cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 48cm.
- There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
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Standard Fitting Room(s)
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- There is/are 5 standard fitting room(s) within Womenswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Childrenswear
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Childrenswear
View
- Childrenswear is located on the ground floor, to the left as you enter the store.
- There is step free access to Childrenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
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Till Point(s)
View
- There is step free access to the Childrenswear till point(s).
- The nearest Childrenswear till point(s) is/are approximately 17m from the entrance.
- The till point(s) is/are clearly signed.
- The height of the Childrenswear till point(s) is/are 106cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
Home
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Home
View
- The Home department is located on the ground floor, to the rear as you enter the store, beyond Womenswear.
- There is step free access to the Home department.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Home department aisle(s).
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
Tui Holidays Store - Ground Floor
- The Tui Holidays Store is located on the ground floor, to the rear left as you enter the store, beyond Childrenswear. There is step-free access to the Tui Holidays Store.
- The surface of the floor is tiled and the lighting levels are good.
- There is one free-standing desk (77cm high) with a knee recess of 69cm high and 60cm deep. The chairs at the desk have armrests.
- The height of the tables in the booths are 77cm.
- There is a high reception counter (110cm high).
- The Travel Money Counter is 100cm high and has security glass.
- A fixed hearing loop system is available at the Travel Money Counter and is signed.
Other Floors
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Stairs
View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located ahead and to the left as you enter the store.
- The stairs are approximately 4m from the entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are ground floor and first floor.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
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Escalator(s)
View
- Escalators can be used to access other floors.
- The escalator(s) is/are located ahead and to the left as you enter the store.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators only go up.
- The floors which are accessible by escalator(s) are ground floor and first floor.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.
- The lighting levels at the escalator(s) are good.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter the store.
- The lift is clearly visible from the entrance.
- The lift is approximately 12m (13yd 4in) from the entrance.
- The lift is a standard lift.
- A team member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are ground floor and first floor.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- There is a medium colour contrast between the external lift controls and the control plate.
- There is not a colour contrast between the external lift control plate and the wall.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 138cm (3ft 7in x 4ft 6in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Costa
- Costa is located on the first floor, ahead as you exit the lift.
- There is step free access to Costa, via lift.
- There is step free access throughout.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- Food and/or drink(s) is/are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is 96cm.
- There is not a lowered section at the counter, however there are clipboards and portable chip & pin machines available.
- There is a hearing assistance system.
- The hearing assistance system is signed.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 04/02/2020.
- The hearing loop was working at the time of testing.
- Tables are not permanently fixed.
- Chairs are not permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 2m from the counter.
- The distance between the floor and the lowest dining table is 69cm.
- The distance between the floor and the highest dining table is 70cm.
- The distance between the floor and the dining tables is 70cm.
- There is clear manoeuvring space to the outer tables and chairs.
- Drinking straws are available.
- Two handle cups are available on request.
- Takeaway cups are available.
- Takeaway cutlery is available.
- Costa does not play background music.
- WiFi is available in Costa.
Menswear
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Menswear
View
- Menswear is located on the first floor, to the rear of the store as you exit the lift.
- There is step free access to Menswear, via lift.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
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Till Point(s)
View
- There is step free access to the Menswear till point(s).
- The nearest Menswear till point(s) is/are approximately 26m from the lift.
- The till point(s) is/are clearly signed.
- The height of the Menswear till point(s) is/are 106cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is a hearing assistance system at the till point(s).
- The hearing assistance system is signed.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 18/01/2023.
- The hearing loop was working at the time of testing.
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
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Accessible Fitting Room(s)
View
- There is/are 4 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 144cm.
- The dimensions of the accessible fitting room(s) are 206cm x 204cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is not a/are not wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 103cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 48cm.
- There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
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Standard Fitting Room(s)
View
- There is/are 3 standard fitting room(s) within Menswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) for public use.
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Location and Access
View
- This accessible toilet is located on the first floor, ahead as you exit the lift, to the rear of Costa.
- This accessible toilet is approximately 20m (21yd 2ft) from the lift.
- There is step-free access into the accessible toilet, via lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 150cm x 245cm (4ft 11in x 8ft).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 92cm and 177cm from the floor.
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Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm (3ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 86cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 97cm (3ft 2in).
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Colour Contrast and Lighting
View
- There is a high contrast between the external door and wall.
- There is a high contrast between the internal door and wall.
- There is a high contrast between the dropdown rail(s) and wall.
- There is a high contrast between the wall-mounted grab rail(s) and wall.
- The toilet seat does not have a colour contrast.
- There is a high contrast between the walls and floor.
- The lighting levels are good.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 82cm (2ft 8in).
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the first floor, ahead as you exit the lift, to the rear of Costa.
- The shared toilet(s) is/are approximately 19m (20yd 2ft) from the lift.
- There is step-free access into the shared toilet(s), via lift.
- There is written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin tap type is lever.
- There is not a flashing fire alarm beacon within the toilet(s).
- Lighting levels are good.