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Next - Weston Super Mare - Winterstoke Road

Searle Crescent, Winterstoke Road, Weston Super Mare, BS23 3YX

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
  • Changing Facilities View
    • The fitting room with adaptations is located on the ground floor, to the rear left of the store within the Womenswear Department.
    • The standard fitting rooms are located on the ground floor, to the right of the store within the Menswear Department.

Parking

  • Car Park View
    • The car park is located at the front of the store.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 474cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 70cm.
    • The nearest designated bay is 4m from the entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • This route has bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 195cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Shop Floor

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 120cm - 150cm.
  • The majority of product aisle widths are under 120cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • There is background noise.
  • There is wayfinding and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: benches.
  • Customers can obtain online items from the online collection point, at the rear of the store within the womenswear department.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Menswear)

  • The counter is located to the right of the store in the Menswear Department.
  • The distance from the entrance is 36m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 106cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Womenswear)

  • The counter is located to the middle right after you enter the store.
  • The distance from the entrance is 29m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow openings.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 103cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Counter (Home)

  • The counter is located to the rear left after you enter the store.
  • The distance from the entrance is 32m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow openings.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • The card payment machine is at a height of 103cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.

Counter (Childrenswear)

  • The counter is located to the middle left after you enter the store.
  • The distance from the entrance is 26m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 102cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Online Returns and Collections

  • The counter for the return of online orders is by the front door, to the right after you enter the store.
  • The online collection point is at the rear of the store within the Womenswear Department.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located on the ground floor, to the rear left of the store within the Womenswear Department.
    • The fitting room surveyed is for any gender.
    • The distance from the main entrance is 36m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • Internally the door has a high colour contrast.
    • The door has a locking handle.
  • Dimensions and Features View
    • The dimensions of the fitting room are 199cm (width) x 212cm (depth).
    • There is room for a wheelchair user to manoeuvre in the fitting room.
    • There is a grab rail in the fitting room.
    • The grab rail for the fitting room has a high colour contrast.
    • There are dropdown rails in the fitting room.
    • The dropdown rails for the fitting room have a high colour contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 44cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 135cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.