Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located in/on a main shopping street/area.
- The store is located within Orchards Shopping Centre.
- The details within this access guide relate to the Next store and not the shopping centre.
- Orchards Shopping Centre link (new tab) - click here.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Womenswear till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the Womenswear till point(s) and at the Menswear till point(s).
- Order and Collection Service. The parcel tablet is situated on the mens dept , which is upstairs.
Public Transport and Parking
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is Haywards Heath.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is open air/surface.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 6 designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 360cm x 450cm (11ft 10in x 14ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- There is not a designated drop-off point.
Approach (Womenswear - Step Free)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
Outside Access (Womenswear - Step Free)
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Entrance
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- This information is for the entrance located in Orchards Shopping Centre.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 82cm.
- There are security barriers at this entrance.
- There is a team member available for assistance at this entrance.
- There is wayfinding signage available at this entrance.
- There is a slope with a very easy incline.
Approach (Womenswear - Stepped)
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
- There is a level landing at the top of the ramp/slope.
Outside Access (Womenswear - Stepped)
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Entrance
View
- This information is for the entrance located in Orchards Shopping Centre.
- The entrance area/door is clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 82cm.
- There are security barriers at this entrance.
- There is a team member available for assistance at this entrance.
- There is wayfinding signage available at this entrance.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Womenswear
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Womenswear
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- Womenswear is located on the ground floor, ahead as you enter the Womenswear - step free entrance.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
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Till Point(s)
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- There is step free access to the Womenswear till point(s).
- The nearest Womenswear till point(s) is/are approximately 8m from the Womenswear - step free entrance.
- The till point(s) is/are clearly signed.
- The height of the Womenswear till point(s) is/are 100cm.
- There is a lowered section at the till point(s).
- The height of the lowered section at the till point(s) is 76cm.
- There is a clear knee recess beneath the lowered section(s) of the till point(s).
- There is a hearing assistance system at the till point(s).
- The hearing assistance system is signed.
- There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 5 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 88cm.
- The dimensions of the accessible fitting room(s) are 240cm x 188cm.
- There is not clear manoeuvring space in the accessible fitting room(s), due to the room layout.
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is not a coat hook in the accessible fitting room(s).
- There is a functional emergency alarm in the accessible fitting room(s).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 60cm.
- There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
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Standard Fitting Room(s)
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- There is/are 4 standard fitting room(s) within Womenswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is not a chair/stool/changing bench in the standard fitting room(s).
Home
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Home
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- The Home department is located on the ground floor.
- There is step free access to the Home department.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Home department aisle(s).
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left of the store as you enter the Womenswear - step free entrance, opposite the Womenswear till point.
- The stairs are approximately 10m from the Womenswear - step free entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are ground floor and first floor.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
Menswear
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Menswear
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- Menswear is located on the first floor.
- There is stepped access to Menswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
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Till Point(s)
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- There is stepped access to the Menswear till point(s).
- The nearest Menswear till point(s) is/are approximately 3m from the stairs.
- The till point(s) is/are not clearly signed.
- The height of the Menswear till point(s) is/are 101cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is a hearing assistance system at the till point(s).
- The hearing assistance system is signed.
- There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
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Standard Fitting Room(s)
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- There is/are 3 standard fitting room(s) within Menswear.
- There is stepped access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is not a chair/stool/changing bench in the standard fitting room(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.