Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located in/on a main shopping street/area.
- The store is located within Clarks Village.
- The details within this access guide relate to the Next store and not the shopping area.
- Clarks Village link (new tab) - click here.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the till point(s).
Public Transport and Parking
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is Castle Cary.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is open air/surface.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 365cm x 485cm (11ft 12in x 15ft 11in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac.
- There is not a designated drop-off point.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 172cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 168cm.
- There is a team member available for assistance at this entrance.
- There is not wayfinding signage available at this entrance.
Womenswear
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Womenswear
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- Womenswear is located ahead and to the rear right of the store.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Childrenswear
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Childrenswear
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- Childrenswear is located to the left as you enter the store.
- There is step free access to Childrenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Menswear
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Menswear
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- Menswear is located to the right as you enter the store.
- There is step free access to Menswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
Lipsy
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Lipsy
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- Lipsy is located to the rear left of the store.
- There is step free access to Lipsy.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Lipsy aisle(s).
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Home
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Home
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- The Home department is located to the centre right of the store.
- There is step free access to the Home department.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Home department aisle(s).
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Till Point
- The till point is located to the rear of the store.
- There is step free access to the till point.
- The till point is approximately 30m from the entrance.
- The till point is clearly signed.
- The height of the till point is 100cm.
- There is not a lowered section at the till point, however there are clipboards and portable chip & pin machines available.
- There is a hearing assistance system at the till point.
- The hearing assistance system is signed.
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- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/01/2022.
- The hearing loop was working at the time of testing.
- There is windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
- The till point is placed in front of a background which is patterned.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.
Public Facilities
- There is an accessible toilet available within the shopping area.
- Standard toilets are available within the shopping area.
- Baby changing facilities are available within the shopping area.