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Victoria's Secret Arndale Manchester

Unit 9-10, Manchester Arndale Centre, Market Street, Manchester, M4 3AJ

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Access Guide

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Overview - Standard

Parking

  • Public Parking View
    • There is a public car park located in the Arndale Centre.
    • The name of the car park is Arndale car park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.

Shop Floor

  • There is step-free level access throughout.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some of the aisles are obstructed by product rails.
  • The flooring is shiny and patterned.
  • The visual contrast between the shelving and floor varies between low and high.
  • There is background noise.
  • There is product signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the size of the space.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located ahead from the entrance and to the left within the fitting rooms area.
    • The fitting room surveyed is female only.
    • The distance from the entrance is 25m.
    • The most accessible route to the fitting room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the fitting room.
    • There is no signage for the fitting room.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • Internally the door has a low colour contrast.
    • The door has no lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 270cm (width) x 175cm (depth).
    • There is not room for a wheelchair user to manoeuvre in the fitting room.
    • There are no grab rails in the fitting room.
    • There are no dropdown rails in the fitting room.
    • There is a seated bench available.
    • The seat/chair is 48cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There are multiple coat hooks.
    • The coat hooks are 123cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter

  • The counter is located ahead from the entrance at the rear of the store.
  • The distance from the entrance is 20m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 120cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 109cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • The flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.